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Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems
Process Management to Quality Improvement The Way to Design Document and Reengineer Business Systems
Author: Gary Born
Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. This book provides a complete approach to both a...  more »
ISBN-13: 9780471942832
ISBN-10: 0471942839
Publication Date: 12/6/1994
Pages: 304
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Publisher: John Wiley Sons
Book Type: Hardcover
Members Wishing: 0
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