Professional Front Office Management Author:David K. Hayes, Allisha A. Miller For courses in Hotel Operations, Front Office Management, Revenue Management, Hotel Sales and Marketing, Hospitality Management Information Systems, and Managerial Accounting in the Hospitality Industry. A one-of-a-kind, this simulation solves the Front Office Management/Property Management System training dilemma. Consisting of five Front Offic... more »e categories, users build hands-on experience with revenue management; reservation management; guest stay information; guest departure and payment; and accounting and financial summaries. Developed by a team of experienced professionals, this cutting-edge program features twenty-four lessons of increasing complexity. Each lesson has been extensively field-tested and provides the learner with a real-world, interactive learning experience. Please take a tour of our CD-ROM-based product by visiting: www.prenhall.com/foms« less