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Quality: A Critical Introduction
Quality A Critical Introduction
Author: John Beckford
This introductory text uses both traditional and contemporary approaches to provide a comprehensive and detailed introduction to the theory and practice of quality, in the context of 20th century management thinking in the service and manufacturing industries.
ISBN-13: 9780415181631
ISBN-10: 0415181631
Publication Date: 8/25/1998
Pages: 351
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Publisher: Routledge
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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