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Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (3rd Edition)
Quality Management Introduction to Total Quality Management for Production Processing and Services - 3rd Edition
Author: David L. Goetsch, Stanley Davis
This easy-to-use book gives future managers, engineers, technologists and technicians both the tools and know-how to guide an organization to world-class quality and competitiveness. Straightforward in approach, it helps readers understand both the “big picture” behind Total Quality Management as well as its individual elements, and re...  more »
ISBN-13: 9780130116383
ISBN-10: 0130116386
Publication Date: 6/11/1999
Pages: 778
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Publisher: Prentice Hall
Book Type: Hardcover
Members Wishing: 0
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