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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
Quality Planning and Analysis From Product Development Through Use - Mcgraw-Hill Series in Industrial Engineering and Management Science Author:J.M. Juran, Frank M. Gryna This book provides comprehensive coverage and reflects modern thinking on quality in the '90s and into the 21st century. It covers the impact of quality on all organizational activities, taking a systems approach while discussing quality activities in eleven functional areas of an organization.