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Quantum Quality: Quality Improvement Through Innovation, Learning, and Creativity
Quantum Quality Quality Improvement Through Innovation Learning and Creativity
Author: William C. Miller
Now that everybody's got the quality message, the stakes are higher, merely keeping quality consistent is no longer enough. Companies now want to take quantam leaps in quality improvement. How do they do this? According to William C. Miller, they need a "new paradigm for quality which embraces yet expands beyond Quality Assurance and Total Quali...  more »
ISBN-13: 9780814478516
ISBN-10: 0814478514
Publication Date: 9/6/1993
Pages: 224
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Publisher: AMACOM
Book Type: Paperback
Members Wishing: 0
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