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Topic: Question about delivery confirmation and quick credit...

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Subject: Question about delivery confirmation and quick credit...
Date Posted: 8/4/2009 9:06 AM ET
Member Since: 2/23/2006
Posts: 4,505
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Hi!

I don't use delivery confirmation often, but since I sent three books to the same person I thought it would be worth it to me to get the quick credits.  I mailed the books yesterday afternoon, but looking at my PO reciept, I don't see the additional .19 charge for delivery confirmation.  Would that show on the receipt?  I haven't received my quick credits yet.  Should I be worried?

Edie

 

Date Posted: 8/4/2009 9:15 AM ET
Member Since: 8/10/2005
Posts: 4,599
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Since you purchased the DC here, it would not be charged for again at the PO, just the postage amounts itself. The credits will come through when the scan that was done gets to PBS--sometimes it's 12-24 hours or even longer before the USPS computers sync up with PBS to give them that data.

Cheryl

Date Posted: 8/4/2009 10:04 AM ET
Member Since: 9/25/2008
Posts: 3,803
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It sounds like the post office did not scan the delivery confirmation bar code so you weren't charged 19 cents for the service.My receipts will have the price for mailing then underneath it says delivery confirmation and the label numbers and there is the .19 charged.

The package might get charged for the service when it arrives or they might just black it out with a marker.

Date Posted: 8/4/2009 10:28 AM ET
Member Since: 8/16/2007
Posts: 15,187
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Since you purchased the DC here, it would not be charged for again at the PO, just the postage amounts itself. DC postage cannot be not paid for on PBS unless full PBS postage is used. They should have scanned it to get the charge there so it sounds like they did not scan them for you. I wouldn't be worried because many packages are scanned along the way so the odds of you getting the quick credits are still good. It would have been quicker if the PO had scanned it. Its possible it could arrive with the .19 due, but usually those get through the PO without it being caught. I still need to remind some of my PO clerks to scan that thing so point it out to them next time.

Date Posted: 8/4/2009 10:36 AM ET
Member Since: 1/2/2006
Posts: 575
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I've had this happen to me before. I didn't get charged the at the time .18cents. It did scan along the way though and I got my credit. Thankfully it was delivered without postage due. That was my worry at the time.

Date Posted: 8/4/2009 12:10 PM ET
Member Since: 5/18/2007
Posts: 13,192
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Since you purchased the DC here, it would not be charged for again at the PO, just the postage amounts itself.

This isn't accurate. The PO does charge you an additional .19 when you go to the post office to buy the postage. PBS only charges a portion of the DC equation - the post office, upon scanning the barcode, picks up the additional DC amount, which is .19.

Anyhow, it could go many ways. Scan, no scan. Postage due, not postage due. Hopefully it'll get scanned somewhere along the way and you'll get your credits. But as someone suggested, make sure they scan the barcode when you go to the counter and pay to send it because that is what picks up that .19 and that scan will kick in the quick credit as well - or at least it should and does at my PO.

Date Posted: 8/4/2009 1:10 PM ET
Member Since: 2/26/2009
Posts: 35,896
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It happened once to me, PO didn't scan it or charge me $.19.  Don't think I got the credit till it was marked rec'd by requestor.  Now I always check to make sure the PO scans it.

Date Posted: 8/4/2009 1:57 PM ET
Member Since: 1/2/2006
Posts: 575
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Thing is the PO can refuse to scan it. My PO will scan, but some won't . I sometimes go to a Postal Plus that refuses to scan my books. Technically the PO doesn't have to scan when you pay at the window as it's Delivery Conformation. It only has to be scanned upon delivery.  In this case the Postal Plus weighs my book and adds the .19cents after.

Date Posted: 8/4/2009 2:11 PM ET
Member Since: 1/17/2009
Posts: 9,774
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Technically the PO doesn't have to scan when you pay at the window as it's Delivery Conformation.

At my post office (maybe not at all of them, but who knows?) they HAVE to scan the DC at the window in order to charge me for it. So, if I bring my packages up to the window to pay, they always get scanned right then.

I don't know how else they would add the 19 cents to the postage, unless by increasing the postage cost by manually entering it and not scanning? Not scanning would actually cause them more work, in this case.

 

Date Posted: 8/4/2009 3:56 PM ET
Member Since: 5/14/2009
Posts: 6,852
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For the few books I do not use postage from PBS I will use paypal for the dc - it is only 19cents no extras costs - can also get postage via paypal as well w/o the extra costs.  Depends upon my cash flow and the book.  I find PBS more convenient - but I have used Paypal as well.  The rub - no instant credits.

Now the couple of times I have not used PBS postage and only DC - they scanned my book but I didn't have to pay 19cents either.  may mess up on clerk end?  

I also found out when I drop the books with postage at this PO i have to asked for them to scan the book (if it has dc and postage ) or they don't scan it - especially if they are busy.  Reason I asked I had several books go out all have 2nd destination except one - asked if it was hanging around the PO.  He said only media mails is scanned because it goest to certain destination points - if going First Class then only when it is delivered do you get a scan!

 

Date Posted: 8/4/2009 4:02 PM ET
Member Since: 12/28/2006
Posts: 14,177
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I buy Delivery Confirmation at PBS (.27), and purchase postage seperately at my post office.  It is standard (required) for your post office to scan the DC as part of the transaction for purchasing postage.  When finished, my receipt shows the .19 fee, and delivery zip code in addition to the postage charges.

Local scans of blue box or passed-over-the-counter mail is considered unnecessary, and actively discouraged by USPS for cost cutting reasons.



Last Edited on: 8/4/09 4:04 PM ET - Total times edited: 2
Date Posted: 8/4/2009 8:24 PM ET
Member Since: 1/2/2006
Posts: 575
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I don't know how else they would add the 19 cents to the postage, unless by increasing the postage cost by manually entering it and not scanning? Not scanning would actually cause them more work, in this case.

Sara, that is what they do at the Postal Plus that I go to. They add it to my postage. They will not, no matter what I've told them scan my books for me. When I explained to the postal worker at my PO that this Postal Plus would not scan, she told me technically they don't have to that it only has to be scanned on delivery.

When I first started using DC some postal workers would scan and others would question how I got the discounted dc of .18cents. I explained if they would scan the barcode the discount would come up. Now I don’t have any issues at the PO. Just wish the Postal Plus would do the same.

Date Posted: 8/5/2009 9:32 AM ET
Member Since: 8/10/2005
Posts: 4,599
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Oops, never mind...it's been so long since I actually used just DC I forgot that you only pay the PBS fee here and for the DC at the PO.

Cheryl

Date Posted: 8/5/2009 10:58 AM ET
Member Since: 8/27/2007
Posts: 3,326
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I use DC only on most of my packages and when I take them to the PO, they weigh it, then they choose option #3 on their screen and it adds the fee for electronic DC to the total.

Last time I went to the PO there was a sub and he was being a COMPLETE jerk about everything - the label, the DC, the my debit card, etc. and when he labeled my packages I noticed he'd forgotten to select "option #3" when weighing the packages. If he hadn't been such a jerk about everything else, I'd have pointed it out and paid the correct amount.  He applied the postage and threw them against the back wall so they would land in the correct bin.  They were delivered just fine.  I think when the PO applied those printed labels, it's considered a done deal and the amount is not questioned further down the line, hence they do not arrive postage due.