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Topic: question about returning a package

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barbelaine1 avatar
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Subject: question about returning a package
Date Posted: 1/13/2015 12:56 PM ET
Member Since: 12/23/2005
Posts: 3,074
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I'm hoping you experts can answer my question.

I ordered a DVD set from Amazon.  My mail carrier delivered the box.  It was the wrong set, so I needed to return it to Amazon.  Using their mailing label, I repacked the box and took it to the post office to send.  They would not take it and said I had to take it to a UPS center.

Why could the USPS deliver the box, but not send it back?
Motleigh avatar
Date Posted: 1/13/2015 1:35 PM ET
Member Since: 7/30/2007
Posts: 4,275
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because they got paid to deliver the box, but the return label was a UPS label, so USPS wouldn't get paid to return it. 
lovejaneeyre avatar
Date Posted: 1/13/2015 1:49 PM ET
Member Since: 3/25/2014
Posts: 2,793
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Barbara, you have to go the mailing stores that are a UPS drop off. 

Try this link to find a UPS  in your area

UPS drop off locations 

 



Last Edited on: 1/13/15 1:49 PM ET - Total times edited: 1
barbelaine1 avatar
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Date Posted: 1/23/2015 7:24 PM ET
Member Since: 12/23/2005
Posts: 3,074
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Thanks for your replies.  I didn't mind taking it to UPS, but until Brandy explained the difference in the labels, I didn't know why.

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