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Topic: Question re book requested

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Subject: Question re book requested
Date Posted: 10/21/2013 12:46 PM ET
Member Since: 10/3/2007
Posts: 15
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HI, 

I got request from somebody for 2 books. I didn't have those books listed on my shelf. Just curious can somebody send me request for book that I don't have. 

thanks

Date Posted: 10/21/2013 12:52 PM ET
Member Since: 8/26/2006
Posts: 9,325
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Once the book has been requested, it will no longer show on your bookshelf, so it's normal that it isn't there now.

If you haven't clicked yet that you can't mail the book, look in the transaction box.  For each book, after you've accepted the request, you'll see the date you posted it to your bookshelf.  If you then resort your bookshelf by "date", you can look at other books you posted at the same time.  In the past, that's given me the hint I needed to find a book I didn't remember owning. 

This is from the Help Center:

I got a request for a book I don't have

The book must have been on your account Bookshelf in order to have been requested.  If it is a title you don't recognize, perhaps the ISBN was entered incorrectly when you Posted it.   If it has been on your account Bookshelf a long time, you may have forgotten that you posted it at all!

If you posted the book incorrectly (entered the correct ISBN from the book but did not notice that the title/author on the listing preview did not match your book before you clicked "Post This Book"), then that can explain why you would get a request for a title you don't have. Publishers sometimes use the same ISBN for multiple books, or re-use old ISBNS.  PBS can have only one listing for each ISBN, so that is why you need to check that the title, author and binding type match on the listing that comes up for the ISBN you entered when you are posting a book.  See Solutions to common Book Posting Problems for instructions on how to post your book if the listing that comes up for an ISBN does not match the book you have.

Check your Transaction Archive (and your past Box-O-Books transactions, if you are a Boxer) to be sure that you have not confused this title with another.   You can get to your Transaction Archive from the menu that drops down from My Account in the toolbar at the top of the site.

If you previously sent out a copy of this book, it might have been double-posted to your bookshelf by mistake: sometimes a book is double-posted onto a member's bookshelf (either by a server-hiccup or by the posting member clicking Refresh on the browser while the posting is in process).  You also might have posted it twice by accident.

Please note:

  • You will not see the book on your bookshelf when it is actively involved in a request.
  • If you have accepted the request, the date that the book was posted will appear on the request.
    • If you are a Book Journal subscriber, the space that you assigned the book to will also appear on the request.
  • After you click or on the request, the book will be removed from your bookshelf entirely.

 

Date Posted: 10/21/2013 6:06 PM ET
Member Since: 4/28/2009
Posts: 9,565
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I had that happen last year.  Book I have never owned, much less posted on my shelf, was "requested" from me......so yeah, there can be major glitches on this site.

Date Posted: 10/23/2013 10:57 PM ET
Member Since: 10/3/2007
Posts: 15
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thanks