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Topic: Question re: referrals

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Subject: Question re: referrals
Date Posted: 4/15/2008 9:58 PM ET
Member Since: 3/10/2006
Posts: 471
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I referred someone who posted 10 books but instead of getting a credit or the page saying "member referred", it says "Pending (0)". Just curious what's going on, since there was no info about this in the Help Center. Thanks! :)
Date Posted: 4/15/2008 10:23 PM ET
Member Since: 7/31/2007
Posts: 2,690
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I had to have the person that I referred notify the PBS Team to remind them they were referred and I contacted the Team also.

Date Posted: 4/16/2008 4:20 AM ET
Member Since: 8/26/2006
Posts: 9,333
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They'll be listing as "pending" until they've posted 10 books.  (The "0" means they haven't posted any yet.)  Once all ten books have been posted, you'll get your referral credit. :-) 

If you haven't gotten your referral credit... doesn't mention the "pending" designation, but there's some good info there.

Date Posted: 4/16/2008 7:22 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Actually, Patty, the number is the other way around. The number in the ( ) is the number of books they need to post to reach their 10 posted. I know this because I have a member with a (2) pending, and she currenty has 5 books on her shelf, and I know she sent a couple already.

Rory, I would send in feedback, AFTER I checked with the member to see if they are the second member of a household to have an account. Since the second account in a household no longer gets startup credits, I'm wondering if they generate referral credits either? If they are not in a multiple account household, then send in feedback to see if they can tell you what the problem is.