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Search - Quick Skills: Customer Service (Quick Skills)

Quick Skills: Customer Service (Quick Skills)
Quick Skills Customer Service - Quick Skills
Author: Career Solutions Training Group
This book enhances the reader's opportunity for career success by targeting fundamental skills. Customer Service will provide foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the expe...  more »
ISBN-13: 9780538698368
ISBN-10: 0538698365
Publication Date: 10/20/2000
Pages: 96
Edition: 1
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Publisher: South-Western Educational Pub
Book Type: Paperback
Members Wishing: 0
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