Quick Skills Handling Conflict Package of 15 Learner Guides Author:Career Solutions Training Group This book enhances the reader's opportunity for career success by targeting fundamental skills. Handling Conflict will provide foundations for effectively dealing with criticism and aggression in the workplace. Covering topics such as avoiding conflict, channeling anger and giving/receiving criticism, this is the perfect tool for the experienced... more » professional, those re-entering the workforce and those beginning their careers.« less