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Topic: RC question

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Subject: RC question
Date Posted: 11/12/2009 6:35 PM ET
Member Since: 9/7/2009
Posts: 2
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I just received (and rejected) an RC that had a whole long list of things, including a request that the book be the same edition that the requester requested.  I rejected it for that reason, in that of course I correctly put in the ISBN number for the book, and the picture which appears has the same cover as my book (not always the case even with the same ISBN number, in my experience, but this book is almost new), but how am I supposed to know what edition the requester requested or thinks he or she requested?  I have to trust that the system matched us up correctly and that the way the book looks is how the requester thinks it should.  Maybe I'm being paranoid, but this made me nervous.

Is there some reason why the ISBN match-up wouldn't work that the requester would question the match?  And again, how I am supposed to know what his or her request was.  Am I being nuts?  Admittedly it was the fact there was a long list that made me especially nervous.  I've never had a book rejected, and would not want that to change.

Date Posted: 11/12/2009 6:47 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Well cover picture does not have to match and so you are correct in that your book could look different from what she's expecting.  As long as the ISBN and binding match it's good.  But publishers frequently reuse ISBNs and people frequently post books by the picture and don't pay attention. So my guess is this person has received the wrong binding or ISBN from she ordered because someone wasn't paying attention when they posted the book. 

I also turn down RCS that are vague or really long.  I think if you have a really long RC with a bunch of requirements that you are just too picky to get my book. And no I don't auto-decline RCS. I accept any that are clear and reasonable and that I can of course meet. But not if there's just a long list of requirements. That just screams trouble to me. 

Date Posted: 11/12/2009 6:53 PM ET
Member Since: 10/23/2005
Posts: 7,719
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Stephanie, the beauty of RCs is that if you feel uncomfortable about them, you can decline the order.

Sometimes members get a bit carried away with their RCs when they have received some books that do not meet the Posting Criteria here at PBS.

They may also have received books that do not match the ISBN, since sometimes books are posted by using the search feature instead of posting by ISBN. Or sometimes members choose a different book from the pop-up "Did you mean to post this book instead...?" I have yet to figure out why they do that, maybe the cover art confuses them.

But declining RCs that you are comfortable with is perfectly fine.

Date Posted: 11/12/2009 7:26 PM ET
Member Since: 8/16/2007
Posts: 15,194
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The "same edition" could also be referring to the cover art. The ISBN can be reused through multiple printings and updated covers, and some people want only specific covers to match the others in the set that they already have. The requester could have worded the RC better, but they are using it for what the site intended, asking for something above and beyond the site requirements for posting it.

No need to fret or nitpick about an RC, if you can't meet it or don't want to deal with it, deny it and let someone else fill the request. It could be helpful on RCs like this to state "not sure what you mean by same edition that you requested, you may want to make that clearer for future requests". That way you politely let the person know something is wrong with their RC and they may have a better chance of getting the book if they fix that.

Date Posted: 11/13/2009 1:50 AM ET
Member Since: 12/28/2006
Posts: 14,177
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What Cheryl said.  Also like Melanie's suggestion for a nice way to suggest improving RC's for future success.

Subject: RC question
Date Posted: 11/13/2009 5:08 PM ET
Member Since: 9/7/2009
Posts: 2
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Thanks, maybe I was being too easily annoyed, just because I couldn't figure out what it meant (and still am not sure).  I replied expressing my confusion and I think the same person responded with a modified RC, so I agreed to send the book.