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Topic: RWAP but no PM?

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Subject: RWAP but no PM?
Date Posted: 9/10/2010 11:21 AM ET
Member Since: 7/6/2009
Posts: 1,407
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I just got my first RWAP; the recipient marked it damaged by USPS. I haven't gotten a PM with information about how it was damaged. Does the system prompt the recipient to send a PM in this case?

The book was wrapped in plastic, then with two pieces of paper, and taped with 2" packing tape. I completely covered the top and bottom of the book in tape. Short of going mummy, I'm not sure what else to do when I wrap.

Date Posted: 9/10/2010 11:26 AM ET
Member Since: 11/11/2007
Posts: 96
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If the receiver doesn't consider the RWAP to be something you can or should solve, perhaps the receiver doesn't feel the need to PM.  It may have nothing to do with your wrapping.  I've received items damaged in the mail that no amount of wrapping could have prevented, and sometimes I've gotten a note from the Post Office that admits it was their machine that ate my mail.  In cases like that, the receiver may feel it's not your problem so a PM isn't necessary.

Date Posted: 9/10/2010 11:29 AM ET
Member Since: 12/10/2009
Posts: 2,566
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You could PM the recipient and express sorrow for the damage done by the post office, but it should not affect your trade from your end. Hopefully they would be inclined to PM you w/ details on the damage.

Date Posted: 9/10/2010 11:31 AM ET
Member Since: 4/25/2007
Posts: 11,669
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If they don't want to ask for their credit back (since the damage wasn't your fault), maybe they don't feel a need to PM you about it.

Date Posted: 9/10/2010 12:44 PM ET
Member Since: 1/12/2009
Posts: 4,412
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Cateye, I've received one book that I marked RWAP - USPS.  I didn't PM the Sender because nothing short of battle armor could have saved that book!  I'd already marked it Resolved even, when the Sender PM'd me asking if there was a problem with her wrapping, etc.  I assured her that it was not her fault & nothing could have prevented the damage.  Anyway, I didn't PM her at the time of the RWAP 'cause I certainly wasn't requesting my credit back, I already considered it resolved & just reported RWAP for PBS monitoring purposes.  Maybe your Sender is the same?  You could PM her/him to double check, though (especially if it hasn't been marked Resolved), & to express your regret as someone mentioned above.  I appreciated that my Sender did that.

Date Posted: 9/10/2010 2:35 PM ET
Member Since: 10/13/2007
Posts: 36,445
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I've had a packet of letters burned by the USPS.. Not sure how that happened but all that was left of it was basically the mailing tag and abit of the postage label.
So in some cases there is no amount of wrapping (short of a fireproot blanket) that would save some items.

No PM usually means they found no fault with your wrapping system.

Maybe PM with a sorry this happened.

Date Posted: 9/10/2010 9:13 PM ET
Member Since: 7/31/2007
Posts: 2,695
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Xengab...there have been a couple accidents on the interstate around here and one I know of I think in the midwest that involved a USPS 18-wheeler that burned or partially burned and video showed some of the burned contents...that would be how I would guess your mail got burned.

Date Posted: 9/11/2010 12:39 AM ET
Member Since: 7/6/2009
Posts: 1,407
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Thanks all! Sent a PM, haven't heard back, I guess the recipient isn't too stressed. :)