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Topic: Received book I did not order

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Subject: Received book I did not order
Date Posted: 1/11/2011 6:17 PM ET
Member Since: 1/19/2009
Posts: 61
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Today I got a book in the mail I did not order. The label on front is printed out to me, and I have no idea how that happened.  Something got crossed on the PBS computer somewhere.  I'm afraid someone is waiting for this book, but won't get it because I have it. There is nothing in my transactions or account that indicates that I ordered this book.  I have looked for the sender in the member directory, but cannot find the name.

I'd appreciate any suggestions. Thanks!

Date Posted: 1/11/2011 6:23 PM ET
Member Since: 8/16/2007
Posts: 15,194
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Is there any requests coming to you from the same state that this book came from? The sender might have switched books.

Did you take an offer in the Book Bazaar or have a Game book that you might have PMed your address to instead of it coming through a normal transaction?

There is a doc in the Help Center titled I received book I didn't order! that might help. If you just cannot find anything, you can send the transaction ID from under the return address to the Team via the Contact Us link in the lower right under Company and they can trace the sender down with that. 

Date Posted: 1/11/2011 6:29 PM ET
Member Since: 1/19/2009
Posts: 61
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After I posted here, I did look to see if I have any books coming from the same state. Sure enough, the initials are the same, so I have PM'd this person. I hope I hear back soon-I need the books to take on a mission trip next week!

Thanks for the answer!