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Topic: "I received it in that condition" grrr

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Subject: "I received it in that condition" grrr
Date Posted: 2/21/2010 10:16 PM ET
Member Since: 6/22/2009
Posts: 781
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I received a book the other day that was in very iffy condition. Almost falling apart, and I'm not going to repost it because someone would probably find something unpostable about it. There are little tears all around the edges of the cover and the binding flips open to several pages, but none of the pages are falling out. I probably should have marked it RWAP myself, but it's not exactly that, I will just have to retire the book. So, when I accepted the book as received I sent a kind message to the sender, KIND, because I didn't want to start anything, I just wanted to make her aware. I added a smiley at the end of my message, just to show I was messaging her out of kindness, and note how she used a smiley as well! GRRR. This is the message I received back, and how I replied. I'm posting it just because I need to vent:

 

From her:
 
just to let you know, I ordered this book from another member. This is how they sent it to me, cigarette-smoke smell and all. Be careful what you request :)
 
My reply:
Then you should have said something when you received it. I've received it from you in this condition, and I won't repost it and just say "I received it in this condition." That wouldn't be fair or right. I sent you a message out of kindness. You did not need to reply back to me this way.
Date Posted: 2/21/2010 10:22 PM ET
Member Since: 8/15/2007
Posts: 3,044
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That's odd. How can you be careful what you request? Do they just mean you should have RCs against unpostables?

In a way I actually understand why some people restate the rules in their RCs. They must have had responses like that.

Date Posted: 2/21/2010 10:24 PM ET
Member Since: 6/22/2009
Posts: 781
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I also wanted to add, I searched her name in the forums, and she has never posted. That seems to be a common occurance whenever something bad happens between me and another member. I guess they just don't understand the courtesy we all ty to show one another.

Should I do anything about this? I know nothing can be done, but if it happens a lot, PBS should know right? I've never reported anything before and I don't know how.

Date Posted: 2/21/2010 10:37 PM ET
Member Since: 8/15/2007
Posts: 3,044
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If the book is unpostable you could report them (through the Contact US link at the bottom of every page) since they pretty much admitted to sending an unpostable book. You didn't mark it RWAP, though, so  I don't know if telling TPTB would do anything. I'm not real sure, maybe they could at least take a look at her account to see if there's been any other questionable books sent out.



Last Edited on: 2/21/10 10:38 PM ET - Total times edited: 1
Date Posted: 2/21/2010 10:38 PM ET
Member Since: 3/8/2007
Posts: 2,542
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Was it unpostable or just at the end of its trading life?

Date Posted: 2/21/2010 10:43 PM ET
Member Since: 6/22/2009
Posts: 781
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I guess just at the end of it's trading life. I would never send it out, as it's very questionable. I guess I'm just a little more conscientious about what I'm sending to people that have used a credit to request a book from me.

Date Posted: 2/21/2010 11:09 PM ET
Member Since: 6/4/2007
Posts: 2,941
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It's possible that the book was on it's last trip, but that still doesn't excuse the overused "that's how I got it", which is often used to excuse much more clearly unpostable books.  The whole "be careful what you request" defies comments allowable in the forums.  Ultimately, such attitudes are more rare than they may seem when faced with one.  For every one of them there are at least a dozen amazingly curteous Swappers to encounter.  Considering the low likelihood of unintentionally ordering from the same person twice, at this point it's probably best to just put it behind you. 

Date Posted: 2/21/2010 11:51 PM ET
Member Since: 8/16/2007
Posts: 15,201
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I take "be careful what you request" differently. It sounds like you got a postable book. It is rattier than you'd like. I take her words to be saying if you want better than just postable, then it is up to you to make sure you don't get well used books (by use of RCs). I would never think to complain to someone about a book I received that was postable but getting to the end of its life because they didn't do anything wrong. I'd just not repost it. 

Date Posted: 2/22/2010 1:48 AM ET
Member Since: 2/5/2007
Posts: 30,800
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Report what?  That you didn't like her PM?  If you didn't mark it RWAP what do you expect the powers that be to do?   If it wasn't enough for YOU to RWAP why would you think she shouldn't have passed it along??

Date Posted: 2/22/2010 7:15 AM ET
Member Since: 1/17/2009
Posts: 9,959
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Unfortunately, someone has to be the last person to receive a postable book. It looks like it was you this time! :)

I am not sure why you PM'd her. Barely postable is still postable.

I've received a few that were on their last reader, too. (At least, their last reader from PBS.). I also send them out that old, (if they are harder to find books), as long as they are not breaking a rule for PBS. From what you have said, the book you received was still postable.



Last Edited on: 2/22/10 7:19 AM ET - Total times edited: 1
Date Posted: 2/22/2010 9:23 AM ET
Member Since: 8/18/2005
Posts: 7,977
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Unfortunately, someone has to be the last person to receive a postable book. It looks like it was you this time

I agree. I think people are taking  the rules to mean that they have to receive a 'postable' book, in that it has to be able to be postable again, and I don't think that's true. They're using 'postable' to mean "I can send it back out" instead of "I received a book that met standards when it was sent to me."

IMHO, I don't think the rules are in place to make sure you get to receive a book you can repost.  The rules are to make sure that the sender sends you a book that was postable when they offered and sent it.  If they did, then they did nothing wrong. It was a postable book.

Sometimes you'll get beautiful book that you can be happy to pass on. Othertimes you're going to be the last owner of a book that met guidelines when you got it, but won't stand through one more reading and you won't be able to repost it in good faith. It's just the way it works out.

Sometimes, you're just going to be at the end of the line for some of them.

Date Posted: 2/22/2010 9:46 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I think it even says in the rules someplace that you should expect to receive some books at the end of their trading life and to be the last one ot pay a credit for some books. 

The book sounds like it was technically postable to me.  I probably wouldn't have sent it out. But if I received it would have just marked it received with no comments.  Then I would post it on another site that has no guidelines or use it in the damaged VB. 

Date Posted: 2/22/2010 11:16 AM ET
Member Since: 8/9/2007
Posts: 4,058
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Due to the caveat in the posting guidelines that essentially says that some books, while technically postable, will be at the end of their swapping life when you finish with them, there are going to be cases where you get books that you're not going to be able to repost, and you'll be out a credit.  That's apparently what happened here.  IMO, there's no reason to PM the sender when you receive one of them.  If you don't feel like you can mark the book RWAP and have to receive it normally, there's really nothing to be said.  And I think when you do send that PM (gentle or otherwise), there's a chance you're going to be rebuffed, or receive a rude response, which you can't really do much about, so why even set yourself up for that kind of frustration?  Just MHO.



Last Edited on: 2/22/10 11:17 AM ET - Total times edited: 1
Date Posted: 2/22/2010 12:39 PM ET
Member Since: 6/25/2009
Posts: 115
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You really do need an RC describing the specific conditions you don't want that go beyond the objective rules.   I too get annoyed when I a book in ratty condition, but often the only rule I can say they have failed to follow is the "good" condition rule, which is too subjective to argue about and so I say nothing.  

If you write an RC, be forewarned that it too will generate rude comments from the peanut gallery.  The reality is that no matter what you do, someone won't like it, so you might as well create the situation that will cause you to receive the most books you do like and the least books you don't like and then plug your ears when someone is obnoxious.    It helps to remember that when someone is rude that they have shamed themselves, not you.

Date Posted: 2/22/2010 1:21 PM ET
Member Since: 11/5/2009
Posts: 1,083
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In a way I actually understand why some people restate the rules in their RCs. They must have had responses like that.

I just received a request for a book where the person's RC pretty much just reiterated the posting guidelines.  It's too bad that we have to be reduced to that to get books that we can post when we are done with them.  I have several books that are well within the posting guidelines of this site, but I know I would not appreciate getting a book in their condition.  That's my guideline.  If the book is in such a condition that I would be disappointed if it was sent to me, I don't post it.  I take it to the Senior Center so that others can enjoy reading the book.

Date Posted: 2/22/2010 5:37 PM ET
Member Since: 6/22/2009
Posts: 781
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Thanks guys. I was more upset about how she responded to me. When I received it, of course I was upset about the condition, and when I sent her a pm, I simply said, "I received the book. Thanks. It looks like it's had a rough life and has met the end of the road with me. Won't be traded out anymore! :)"....and you can see above the response I got. There was no need for that, and she's admitted that it was in the same shape when she received it, when I've said it shouldn't be posted again. At least I'm saving any hassle in the future for anyone that could have possibly received it after me.