Skip to main content
PBS logo
 
 

Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Received wrong WL book today, but don't know how to handle it...

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Generic Profile avatar
Pat O. (PatinCO) - ,
Standard Member medalFriend of PBS-Diamond medal
Subject: Received wrong WL book today, but don't know how to handle it...
Date Posted: 11/26/2011 3:11 PM ET
Member Since: 8/19/2007
Posts: 6,258
Back To Top

I received a WL book today - which was fine - I'd WLed the book in all versions that were available.  My problem is - the book that was being shipped was listed as Large Print HB.  I received a HB with regular print.  I'm not sure how to mark it when I say I received it. 

I do have the book that I received still on my WL and can easily delete all those that are remaining.

So:  do I mark it as 'wrong book'?  or  "Received with a problem?"  How do I indicate that the book listed isn't the book I received, but I'm fine with the one I got?

I want to make sure the sender receives credit as I have no problem with the book and it's in good condition.  Thanks for any help. Pat

melanied avatar
Standard Member medalMember of the Month medalBook Cover Image Group medalBook Data Correction Group medalTour Guide Leader medalBook Bazaar Coordinator medal
Date Posted: 11/26/2011 3:17 PM ET
Member Since: 8/16/2007
Posts: 15,234
Back To Top

To mark a shipment received with a problem:

  • Login and go to your My Account main page
  • Click the En Route to Me tab under the Message from the Librarian
  • Scroll down if necessary to see the incoming shipment in question
  • Choose "Received with a Problem" (or "Problem with 1 or More" for a multiple-book shipment)

Then

  • Select the type of problem from the dropdown menu:
    • Damaged by Sender
    • Damaged by USPS
      • this means a book that was damaged by USPS during its journey
      • packages damaged by USPS may have the marking "Received Damaged" - that stamp indicates that the damage occurred prior to that point in the package's USPS journey.
    • Requestor Conditions not Met (this option will be available only if there were RCs attached to the request when it was submitted)
      • this means that the book did not meet the conditions you specified on the request
    • Wrong Book - Different Title
      • this means that the book is totally wrong (wrong title/author) - usually caused by the sender putting the wrong book into the wrapper, or mixing up two book shipments. See I received a book I didn't request! for more information about this problem.
    • Wrong Book - Wrong Binding or Version
      • this means that title/author DO match but the book does not match the listing's ISBN and/or binding type and/or it was listed as Large Print and the book is not Large Print. Note that cover image does NOT have to match the listing.
      • Inappropriate items - ARCs, pamphlets or leaflets without ISBNs, unbound pages, etc - also fall into this category.


Last Edited on: 11/26/11 3:17 PM ET - Total times edited: 1
Generic Profile avatar
Pat O. (PatinCO) - ,
Standard Member medalFriend of PBS-Diamond medal
Date Posted: 11/26/2011 3:25 PM ET
Member Since: 8/19/2007
Posts: 6,258
Back To Top

Thanks.  Pat