Hi, I'm not getting credits for books I have sent. I'm getting the emails from PaperBack Swap saying the book was marked received and the club member sent me a message but the credit isn't showing up. I have no idea where the contact us button is on the site  to report the problem. Can someone please help? Donna.

Have you clicked the credit registry tab under the My Account heading to make sure you are not getting the credits?  There you'll find a list of all of the credits you've received and spent. 

It would be extremely odd if you got the email and not the credit.  I recently thought I hadn't gotten the credits for a couple of books I mailed with the new printable postage, but when I looked in my credit registry, I realized that I had requested a couple of books from my WL through auto request that I wasn't thinking about when I was adding up my credits in my head.

If you check your credit registry and see that there was actually no incoming credit for the books, you can send a message about your problem through the Contact Us link at the bottom of the page.

Good luck!

Edited b/c I noticed the link is called Contact Us and not feedback.

Donna,

Scroll to the bottom of the page and you will see a link that says, "Contact Us", its to the left of the "Patent Pending" thing at the very bottom of the page. Click contact us and send them a note.