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Topic: Recieved a damaged WL book, how do I get back in line?

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Subject: Recieved a damaged WL book, how do I get back in line?
Date Posted: 5/20/2013 5:06 PM ET
Member Since: 8/24/2008
Posts: 1,362
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I just opened a WL book, it is rather water-damaged (the back cover is so wrinkled it doesn't even lie flat, the pages are warped a good 1/3 of an inch out).  I've been on the WL for this book for almost five years.  I would like my place back, but I don't know if the book is damaged by recipient or damaged in transit.  We've had A LOT of rain here in the midwest lately and it is possible that the package was dropped in water.  The packaging didn't look too bad, but all of the tape was very very dirty and peeling up at the corners. 

How do I mark this to get my place back in line?  The book is still readable, but I was hoping to put it on my "keeper" shelf. 

Date Posted: 5/20/2013 5:18 PM ET
Member Since: 6/29/2007
Posts: 17,082
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If you mark the book RWAP, then you'll get your place back in line.  It won't matter if you mark it as damaged by sender or USPS.  It sounds like it might have been damaged prior to shipping.

Date Posted: 5/20/2013 7:49 PM ET
Member Since: 1/17/2009
Posts: 9,709
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For the purposes of getting back in line, either RWAP would work. If you can't tell if it got damaged en route or not, then I would give the sender the benefit of the doubt and go with Damaged By USPS. If the tape was all dirty and peeling, then something definitely happened to it in the mail, I doubt the sender mailed it somehow with the tape all dirty. If you want your credit back, you have to decide that it was damaged by the sender and mark it RWAP Damaged by Sender, then ask for your credit back. In my opinion, that's best done when you are certain that the damage was done before mailing.

Last Edited on: 5/20/13 7:52 PM ET - Total times edited: 1
Date Posted: 5/20/2013 8:16 PM ET
Member Since: 8/24/2008
Posts: 1,362
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Thank you both for your advice.  I marked it Damaged by USPS and am back on the WL.  The sender already replied and offered me a replacement book off of their shelf, so I really do think it was damaged during shipping.  We have had lots of rain here, we're actually under a tornado watch right now, so it probably got rained on somewhere along the way cross country. 

Date Posted: 5/20/2013 10:34 PM ET
Member Since: 8/26/2006
Posts: 9,325
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