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Relationship Marketing in Professional Services: A Study of Agency-Client Dynamics in the Advertising Sector (Routledge Advances in Management and Business Studies)
Relationship Marketing in Professional Services A Study of AgencyClient Dynamics in the Advertising Sector - Routledge Advances in Management and Business Studies Author:Aino Halinen, Routledge This is a fascinating analysis of one of the most challenging marketing concepts of the decade--relationship marketing. In a five-year "fly on the wall" case study, Aino Halinen explores the relationship between a Helsinki advertising agency and its international client. Written with clarity and insight, this book yields a rich topical harvest f... more »or advertising and other professional service sectors and will be an excellent source book for business school academics and advanced marketing students interested in processual research.« less