Relationship Strategies Author:Tony Alessandra Personality differences: they're what make life so rich and fascinating - and often frustrating, too. Especially at work, where teamwork and motivation are pivotal... — ...In Relationship Strategies: Using the Platinum Rule to Create Instant Rapport, TOny ALessandra will show you how to do just that. Once you master the Platinum Rule, you'll be... more » able to build bridges to people of any style in any business situation, such as asking for a raise, closing a sale, planning a big project or building morale. Not only can you improve your career prospects, productivity and customer relations, you'll have fewer conflicts with the people with whom you interact every day.« less