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Topic: Remind me about tape...

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Subject: Remind me about tape...
Date Posted: 9/24/2009 8:19 PM ET
Member Since: 8/1/2009
Posts: 301
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I got a book with a 2 inch (I'm guessing, it's about the length of my pinky finger) tear, but it's taped.  Does the tape make it OK?

Date Posted: 9/24/2009 8:21 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I'd say no.  I don't think the helps say anything about tape.  It just states how long a tear can be. 

Date Posted: 9/24/2009 8:44 PM ET
Member Since: 4/25/2007
Posts: 11,442
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I'd also say no.  The guidelines say a small rip, less than 1" is okay.  2", even if it's taped, I would not call okay.  A rip or tear is a rip or tear, whether or not it's been taped.

Date Posted: 9/24/2009 8:44 PM ET
Member Since: 7/7/2007
Posts: 4,815
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No, repairing unpostable damage doesn't make it postable.  A cover tear of 1" or more is unpostable, as is any tear on a text page.

Cheers,

Catt

Date Posted: 9/24/2009 8:46 PM ET
Member Since: 8/16/2007
Posts: 15,185
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Tape does not make a book unpostable, but it also does not make an unpostable book postable. It the tear is over 2" I would call it unpostable. 

Date Posted: 9/25/2009 11:15 AM ET
Member Since: 12/22/2008
Posts: 533
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It is unpostable and should be marked RWAP.  I would ask the sender to refund your credit.

Date Posted: 9/25/2009 11:37 AM ET
Member Since: 8/1/2009
Posts: 301
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I did RWAP, and I got this message in return:

If the tear is bothering you enough that you can't get two dollars worth of enjoyment out of the book, (what your credit amounts to in a free service like this), let me know and I will credit your account.

This logic makes me crazy.  For one, the book is NOT FREE.  I had to pay to ship another book in order to get the credit to order this one.  Secondly, there are guidlines for trading here!  It's not postable.  You shouldn't have posted it.  I can't post it again.  Give me my credit back and admit your mistake.  The response that I sent to the sender was infinitely more polite than this, but I just had to vent about it somewhere.

I am not usually this irritable, but it's been a rotten week at work and I'm exhausted.

Date Posted: 9/25/2009 12:06 PM ET
Member Since: 1/4/2009
Posts: 97
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Take them up on the offer of the credit :)  and don't say anything else.

They probably knew it was wrong, but sent it hoping you wouldn't say anything-very passive aggressive email. 

Date Posted: 9/27/2009 8:40 AM ET
Member Since: 12/19/2007
Posts: 2,408
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What a snarky response!  I would just cut and copy their response and add.  "Yes.  Please credit my account with one credit."  I would also send the exchange to TPTB so they have a record of it in case you have problems. 

Bleh.  I'm sorry that person is making things difficult.  I hope you get your credit back!

Date Posted: 9/27/2009 10:51 AM ET
Member Since: 2/5/2007
Posts: 30,800
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Take the credit and move on.  There are snarky people in all our walks of life.  It's not worth the bother to respond and I wouldn't bother TPTB with this.  I'm not in any way saying that person was right.  I'm simply saying she's not worth yours or PBS's time and trouble.

Date Posted: 9/27/2009 12:45 PM ET
Member Since: 4/25/2007
Posts: 11,442
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Yeah, I'd just PM back also and say "I'll take the credit refund" and leave it at that.  Doesn't matter if the book's still readable, it's not postable.  It's not worth the time and upset to argue the point with the other member.  Take your credit back and let the situation go.