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I received 2 books today, 2 different senders, on each one the mailing date on the package was a week later than the mailing dates on the PBS "details" page for the book. I have been sitting around waiting for books that I thought were late, given the June 28th mailing date reported by sender, but said books were not even mailed until last week, per post office stamp date. I could use some insight into why this happens. Is there some advantage to sender reporting an earlier mailing date? PBS gets the real mailing date info. and can tell there was discrepancy, it would seem.
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Yes. When you fill out the survey form, PBS gets both dates. I will add details such as postmark or the stamp date to the bottom of the form. Late mailings get an automatic email from PBS. Chronic late mailers get put on hold. PBS is very clear, if you mail late, you are expected to send a PM. From help: If you marked the book mailed but did not mail it and you want to mail it late (more than 4 days after the date you marked it as mailed), you MUST contact the requestor using the PM button on the transaction, to be sure that the requestor still wants the book. (If the book has already been declared "lost", the PM button is on the "lost in mail" transaction in your Transaction Archive.)
And more: My requested book arrived with a late postmark!Books that arrive with a late postmark need to be marked received normally, and the information about the postmark should be recorded in the survey portion of the Book Received page.
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Everything Emily said is true. It is important to note, however, that the date on the package is not necessarily the date it was mailed. For example, members using printable postage can print out a "mailing" date several days in advance. So, I could print out a label which says "July 19", and I could still mail it out today (but it might look like I didn't mail it until next week). Members frequently use advance dates just in case they can't get to the post office by the end of the day, etc. So, unless you have an actual postmark stamp from the post office with a date, it can be hard to tell when the book was actually put into the mail. Last Edited on: 7/13/10 4:13 PM ET - Total times edited: 1 |
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I am now beginning to wonder how many of these I have overlooked.It never occured to me that people would mark them mailed and then not mail them.What is weird is that I sent out 2 books to different people on June 28th,have gotten no notice they have been received,but the 2 books with the late postmark were mailed July 8, got here today,even tho they were "reported" to be mailed June 28thSign me confused.
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I don't mark a book as mailed unless it is in my mailbox with the little red flag up, ready to go. I guess some people mark it mailed with the intention of mailing "soon" which will be whenever they have time. Are they marking it mailed just to get the credit so they can get another book? I don't really get it either. |
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Tiffany - Some members have forgotten to mark the book mailed in the past so to not forget (and then get a cancelled transaction), they get into the habit of marking books mailed when they print the wrapper. |
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I guess some people mark it mailed with the intention of mailing "soon" which will be whenever they have time. Are they marking it mailed just to get the credit so they can get another book? I always mark it mailed with the intention of mailing it "soon". Because it is more convenient for me to do it that way. I mail out once a week on Sunday. I always pick the Sunday as the mailing date for book requests. Then I wrap up all my books on Saturday night and mark them mailed. Then I take them to the Post Office on Sunday and actually drop them in the mail. So, do end up getting mailed on the day that I said I would mail them. The record in PBS is a day early. Not a big deal. Other reasons for marking it mailed when you are really going to mail it "Soon": 1. unreliable internet connection, 2. don't have access to internet every day, 3. have forgotten to mark books mailed before, etc. Anyway, the PBS system is better handling problems caused by people who mark mailed and then dont mail it out for whatever reason ... and worse at handling problems caused by people do mail and then forget to mark the book mailed. |
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Personally if the books arrive before they go "lost" I don't really care when they were mailed. People have lives and sometimes PBS has to take a backseat to sick kids, car break downs, power outages,last minute business trips etc.., Fill in the survey and if it's a habit with them they'll get a warning form PBS. |
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What type of postmark is it? If it is the round stamp, then that can happen anywhere in route. I often see my own regional PO has stamped a book even though it has been in route to me for a week or more. If it is the printed tape from the PO counter itself then that is a problem. |
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There was a short period when the books were rolling over to being canceled several hours before the mail by date. So I'm not surprised that folks mark the book mailed before they go to mail it. That said, PBS does keep records of late mailings. My theory is if this is a habit, then PBS will flag it. If it is a one time event, then I'm fine. Life does happen. Rain storms. Power outages. Sick kids. Still, a PM is polite. And required. |
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I look at it the same way Mary (MsRight) - as long as the book arrives before it goes lost (and for me it meets PBS book conditions), it doesn't bother me. What bothers me is receivng a book and then sending a message to the sender to mark it mailed, so I can mark it received. |
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Yeah I was a victim of that glitch. It cancelled 3 of my transactions a few days before they were suppose to time out. So there may be people who were caught in that who mark mailed as soon as they print the wrapper. |
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Emily said, "...Still, a PM is polite. And required." IIRC, PBS guidelines state that members should contact the requestor before mailing more than 4 days late. Remember that regular postmarks can be applied at any time enroute and are therefore not accurate for determining mailing date. Pre-printed PBS postage also may not reflect the true mailing date....same with APC postage. USPS counter postage is the most accurate method for detecting true mailing date, so if this date reflects a late mailing use the Comment Box to notifiy PBS Admin. Last Edited on: 7/14/10 12:21 AM ET - Total times edited: 1 |
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I use the blue boxes, and sometimes forget to pay attention to pick up times. When I get a request, I print the wrapper, wrap the book, mark as mailed, and trot out to the mailbox and dump it in. After reading this thread, I realize that sometimes the post office stamps (like for Saturday night requests that I do put in the mail on Saturday night) won't match the day I marked it as mailed. I guess, though, the post office doesn't take off mail collection for over a week at any point :). |
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I re=read the answers today to my question, and learned some USPS counter postage. I had no idea that the PO would re-stamp a mailing date along the route. Thus I will take extra care to make sure I am looking at the original mailing date. on the US counter postage. Still, it is frustrating to see on the PBS page that book was mailed on, say, July 1, then wait 3 weeks to find it was not mailed until July 15. Esp. if it is a much wanted book.
Thanks all for your helpful comments and suggestions. |
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I have to say I am very guilty of picking the last possible date for mailing a book and then turning around and sending it with printable postage the next day. This could be a problem because sometimes I forget to change the date on the label. So on August 5th (today) I could have said I would mail by Monday the 10th. If decide to wrap it and throw it in the blue box tonight, and then I mark it mailed...but forgot to change the date it (the label) l might look like I lied about getting my book out on when I said I did. I have had books get to their destination before the date it was "mailed" on the package--talk about quick delivery! (oops) To be truthul I never look at postage dates unless a book goes lost or is close to being lost. ***edited because I forgot how to spell** Last Edited on: 8/5/10 5:52 PM ET - Total times edited: 2 |
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The "FAQs about printable postage" help doc is long, but it has some good info, including this: What is the significance of the postmark date on the Wrapper Settings page? Does it matter what date I choose there?
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I mailed a book on 5/20 at my local Post Office. It went lost and was finally received in the middle of July. It was postmarked on July 10 I believe. Was that probably a random stamp somewhere along the line? I felt badly and did not want the other person to think I mailed so late. At least they got the books and I know I mailed it.....
Denise |
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I try to minimize my trips to the post ofice by buying postage in the most common denominations for media mail ahead of time, then when I get a request, I can wrap it up, apply the postage, and put the book in the outgoing mail at work. So the date on the postage may be days or even weeks earlier than the date it was actually sent. It's possible that could be the case with the books you received. |
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Denise (cute name btw |
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Thanks Denise, lol! |
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Several times I have received a book that was postmarked a day or two after the first of PBS's reminder e-mails went out. I always mark the actual date on the postage because I believe that if you ignore bad behavior, it will simply continue. On the other hand, if someone PM'ed me and told me that they somehow misplaced the book and it didn't get mailed, I would probably not mark the date it was actually mailed. Communication is KIng! |
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"On the other hand, if someone PM'ed me and told me that they somehow misplaced the book and it didn't get mailed, I would probably not mark the date it was actually mailed. Communication is KIng" I don't mind if the person tells me they need extra time, and then PM's me when the book is actually sent, That's fine. |
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