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Topic: Request ID ??

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Subject: Request ID ??
Date Posted: 2/29/2008 8:55 PM ET
Member Since: 11/21/2007
Posts: 7,690
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When the wrapper prints, there is a request ID under the sender's name.  What is it used for or its purpose? Just naturally curious. Inquiring minds (like mine) want to know.

Date Posted: 2/29/2008 9:34 PM ET
Member Since: 5/29/2007
Posts: 13,347
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I don't know, but if you order a book from me, I'll print out the label and figure it out.  ; )

Date Posted: 2/29/2008 9:36 PM ET
Member Since: 1/4/2008
Posts: 389
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I believe every transaction is given a number just for the sake of keeping records.  Right? :-}

Date Posted: 2/29/2008 10:08 PM ET
Member Since: 7/7/2007
Posts: 4,815
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One use of the request ID is for those who use the PBS office in Georgia as their return address -- if the package somehow gets returned to "sender" (sent to the PBS office), they can use the ID to figure out the transaction, etc.

It is also a unique identifier for the transaction, so if you need to communicate with R&R, you can say it is about "Transaction 12345" rather than "The paperback version of Cat in the Hat which I sent to Joe Smith in Chicago", etc.