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Topic: Request POOF Gone...No record in transaction archive?

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Subject: Request POOF Gone...No record in transaction archive?
Date Posted: 6/13/2010 9:12 AM ET
Member Since: 5/25/2007
Posts: 81
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I un-holded my account yesterday.  I had a book that I requested pop up.  I said yes, ship to my address.  Now its gone - totally gone.  No cancel, nothing.  Did PBS burp?

Date Posted: 6/13/2010 9:38 AM ET
Member Since: 5/25/2007
Posts: 81
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NEver mind.  I found it via email.  Sadly, the member doesn't understand the RCs.  My only condition is that hardcovers have DJs.  This book is a pb and the member declined my request.  My RCs don't even apply!  Ugh.

 

Oh well.  Its been moved to my reminder list so at least I have the title.

Date Posted: 6/13/2010 9:54 AM ET
Member Since: 6/26/2006
Posts: 2,585
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Merrill, I have the same RC, and I run into the same problem all the time.

It drives me crazy!

Date Posted: 6/13/2010 9:54 AM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 8/20/10 2:49 PM ET - Total times edited: 1
Date Posted: 6/13/2010 10:10 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I don't think the OP was saying that they tried to pass off a paperback as a hardcover. But that she requested a paperback and was turned down for her hardcover RCs.  Meaning that they didn't read or understand that the RCs only applied to hardcover books. 

I would just turn the RC off before I requested a paperback. 

Date Posted: 6/13/2010 11:54 AM ET
Member Since: 10/22/2009
Posts: 1,452
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I do what Mary says and turn off my RCs for paperbacks. 

But sometimes I forget, so I've changed my RC to read:

 

"I the book I'm requesting is a paperback this doesn't apply.

For hardcovers, I request that they come with dustjackets.

Thanks!"

So far, haven't gotten turned down for any paperback requests because of the RC.

Date Posted: 6/13/2010 12:43 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Because I have a mix of HC and paperback on my WL and want to leave them on auto request, I word mine this way:

If I ordered a book listed as a paperback in the system, I have no other conditions. I can't wait to read it :)  If I ordered a Hardcover ...

Date Posted: 6/13/2010 1:15 PM ET
Member Since: 5/14/2009
Posts: 6,852
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My RC reads

If I ordered a Hardcover, and it doesn't have a dustjacket, please do not send.

If I ordered a paperback, ignore this RC. Thank you, 

Date Posted: 6/13/2010 2:41 PM ET
Member Since: 5/16/2009
Posts: 8,329
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Sadly, though, some people don't even read the RC, they just decline the moment one pops up... it doesn't matter how well you word it.

Don't worry- I hope another one comes up for you soon :)

Date Posted: 6/13/2010 9:18 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Yes, I think the "I don't understand the RC" is a way of putting a reason not to send a book to a person with RC's.  JMO.  I don't think it's that hard to understand or reason through.  I usually think that they just don't want to send it because you had RC's.

Ruth