I un-holded my account yesterday.  I had a book that I requested pop up.  I said yes, ship to my address.  Now its gone - totally gone.  No cancel, nothing.  Did PBS burp?

NEver mind.  I found it via email.  Sadly, the member doesn't understand the RCs.  My only condition is that hardcovers have DJs.  This book is a pb and the member declined my request.  My RCs don't even apply!  Ugh.

Oh well.  Its been moved to my reminder list so at least I have the title.

Merrill, I have the same RC, and I run into the same problem all the time.

It drives me crazy!

I don't think the OP was saying that they tried to pass off a paperback as a hardcover. But that she requested a paperback and was turned down for her hardcover RCs.  Meaning that they didn't read or understand that the RCs only applied to hardcover books. 

I would just turn the RC off before I requested a paperback. 

I do what Mary says and turn off my RCs for paperbacks. 

But sometimes I forget, so I've changed my RC to read:

"I the book I'm requesting is a paperback this doesn't apply.

For hardcovers, I request that they come with dustjackets.

Thanks!"

So far, haven't gotten turned down for any paperback requests because of the RC.

Because I have a mix of HC and paperback on my WL and want to leave them on auto request, I word mine this way:

If I ordered a book listed as a paperback in the system, I have no other conditions. I can't wait to read it :)  If I ordered a Hardcover ...

My RC reads

If I ordered a Hardcover, and it doesn't have a dustjacket, please do not send.

If I ordered a paperback, ignore this RC. Thank you, 

Sadly, though, some people don't even read the RC, they just decline the moment one pops up... it doesn't matter how well you word it.

Don't worry- I hope another one comes up for you soon :)

Yes, I think the "I don't understand the RC" is a way of putting a reason not to send a book to a person with RC's.  JMO.  I don't think it's that hard to understand or reason through.  I usually think that they just don't want to send it because you had RC's.

Ruth