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Topic: Requestors who Post a Request with a Copy of the Guidelines

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Subject: Requestors who Post a Request with a Copy of the Guidelines
Date Posted: 7/6/2010 6:53 PM ET
Member Since: 12/1/2008
Posts: 1
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Be cautious when mailing books to requestors who list the PaperBack Swap guidelines when requesting a book. I sent a book in excellent condition, but the requestor claimed it had damage.

Date Posted: 7/6/2010 6:58 PM ET
Member Since: 9/13/2007
Posts: 2,520
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Did they give you specifics on how it was damaged? Perhaps you missed something. I fail to see how expecting the sender to adhere to the site guidelines should send up red flags.

Date Posted: 7/6/2010 7:11 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Was the damage they described accurate and violating the site posting requirments? I don't think the fact that someone has an RC will make a difference on whether a book is postable or not, nor whether they will complain about an unpostable book.

There are many good members who just added the postability requirements to their RC because they got sick of senders sending them unpostable book in a last ditch effort to get the sender to read the rules before sending a book.

Date Posted: 7/6/2010 7:11 PM ET
Member Since: 7/31/2007
Posts: 2,693
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yeah quoting the guidelines really doesn't say anything in my mind negative about the requestor, they just want you to follow the rules.

Date Posted: 7/6/2010 7:43 PM ET
Member Since: 8/23/2007
Posts: 26,510
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What was their complaint? If you know the book you sent met PBS posting guidelines and that's all the RCS asked for then you don't owe them a credit. 

I hate being reminded of the guidelines but I will accept them depending on how their worded. 

Date Posted: 7/6/2010 8:03 PM ET
Member Since: 12/31/2009
Posts: 3,995
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It doesn't really matter if they re-state the guidelines in their RC. You're bound by the rules either way. If they feel there was something wrong with the book that made it unpostable, their RC doesn't need to come into it since the site's basic guidelines cover it already.

Date Posted: 7/6/2010 11:15 PM ET
Member Since: 4/28/2009
Posts: 9,750
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Forums have had tons of these complaints over past 9 months--unless they send photo of alleged "damage", I agree that someone may be scamming--otherwise it must have been PO damage!

Date Posted: 7/7/2010 1:27 AM ET
Member Since: 1/17/2009
Posts: 9,942
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Forums have had tons of these complaints over past 9 months--unless they send photo of alleged "damage", I agree that someone may be scamming

Well .... I have sent pictures of damaged books only to receive back the implication (although it was not stated outright) that I damaged the book myself.

Um .... as far as I am concerned that is crazy talk ... why would anybody do that (damage the book themselves?????) ... If it is postable when it is sent to me, I can easily recoup my credit by mailing it out again when I am done.

Considering that most people here are both senders and receivers of books .... I am surprised at the number of people who seem to think that when they receive a damaged book, the sender was trying to cheat them ... and if they get a RWAP, the requestor must be trying to cheat them.

It is completely possible for two members of PBS to see the same book and have a difference of opinion as to whether ot not its postable. It is also possible for someone to receive a postable book and believe that it is unpostable for some reason. It is also possible to miss damage on a book that you are sending out.

Date Posted: 7/7/2010 9:56 AM ET
Member Since: 8/18/2005
Posts: 7,977
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It is completely possible for two members of PBS to see the same book and have a difference of opinion as to whether ot not its postable.

True. But I think in most cases it's just that the sender didn't do their job and inspect the book before sending, so really have no clue at all whether the book was in good shape or not.

Almost all the RWAP books I've gotten in the past had liquid damage or stains. It's hard to believe that the sender could inspect a book and not realize the pages are stiff and crispy!

I think it's more that people come on the site, don't bother to read or get to know the rules, send out crap, then come here to complain that someone is trying to scam them. Then when questioned, it comes out that they either had no idea the site had any rules at all, just hadn't gotten around to read them, or read them but 'forgot'.

I think more people on the receiving end lose out then the sending end. All because people just don't seem to want to put much work into really checking out the books they're wrapping up. So when a complaint comes in, they really don't have any idea what they sent.

Date Posted: 7/7/2010 11:06 AM ET
Member Since: 4/5/2010
Posts: 2,102
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Oh Sara P  sounds like the one I had that said I ripped the book to get a credit back ( which I didnt ) and imagaine that I could find old yellow tape that still sticks and tape it LOL