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Search - Restaurant Basics : Why Guests Don't Come Back...and What You Can Do About It

Restaurant Basics : Why Guests Don't Come Back...and What You Can Do About It
Restaurant Basics Why Guests Don't Come Backand What You Can Do About It
Author: Bill Marvin
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant serv...  more »
ISBN-13: 9780471551744
ISBN-10: 0471551740
Publication Date: 12/1/1991
Pages: 240
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Publisher: John Wiley Sons
Book Type: Hardcover
Members Wishing: 0
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