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Topic: Can I return a RWAP to sender by posting to their WL?

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Subject: Can I return a RWAP to sender by posting to their WL?
Date Posted: 11/6/2010 11:56 PM ET
Member Since: 6/30/2007
Posts: 2,484
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I just received my first RWAP due to liquid damage, it was a WL book.  I notified the sender and asked for my credit back.  She wanted me to return the book and I replied that I would be happy to send it back if she refunded my credit and sent another to cover postage.  It's a large coffee table book and the postage was much higher than typical for a regular size PB or HB.   I referenced the PBS help section for this.  She refunded my original credit but did not send a second credit.  Her message was that she would have liked the book back but that it was not worth the hassle.

I wonder, if she puts the book on her WL could I post it back to her?  She might not go for it, but she obviously knows it's not postable.  Every page in the book is wavy (they were heavy gauge to begin with and it's quite obvious) and the cover color bled into the flyleaves.   I know it's a longshot, but it would work though I don't want to break any rules by suggesting it if this approach is verboten.  I am going to mark the transaction resolved but thought I'd PM her the idea to try to get it back to her somehow first.  She would still be spending a credit, but maybe it would less painful than just giving me one, I don't know.

Scott (scalta) - ,
Date Posted: 11/7/2010 12:15 AM ET
Member Since: 2/20/2010
Posts: 723
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Last Edited on: 7/15/11 4:08 AM ET - Total times edited: 1
Date Posted: 11/7/2010 12:37 AM ET
Member Since: 12/28/2006
Posts: 14,177
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I agree with Scott.  Although it seems a quick method to return the book, it could lead to further difficulties with the original sender.  Consider using PBS Custom DC, if you are set up for it but any credit transfer would still be manuel. 

OTOH,  f the sender balks over transferring a credit for postage, remember that returning the book is optional for receivers.

Date Posted: 11/7/2010 1:50 AM ET
Member Since: 8/26/2006
Posts: 9,337
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It sounds as if the sender has decided she doesn't want the book back.   Usually there's no reason to return an unpostable book, unless the sender really wants it back for some reason.  She won't be able to mail it to anyone else here, so if she were to pay for it's return it would kind of be throwing good money after bad.

You can offer it as free with an order from your bookshelf (in your signature, your bookshelf header, your profile, or the Book Bazaar.)  Or you can give it away or toss it.  When you marked it RWAP, if it was a wish list book, you were returned to your previous spot on the wish list.  If it was a posted book, it's now on your reminder list so that you can reorder it if you want.

You can also submit follow-up in your transactions archive that the sender resolved the problem.

Date Posted: 11/7/2010 1:22 AM ET
Member Since: 2/5/2007
Posts: 30,800
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You are never ever supposed to post an UNpostable book.  If sets both you and the site up for failure.  

Example:  You can ask a credit for an UNpostable book in the Book Bazaar.  But you aren't supposed to then post that book to the person who agrees to take it.  Anything Unpostable should be outside the "rules and regs" that run this site.

Date Posted: 11/7/2010 8:05 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If she wants it back she can just buddy you an additional credit which she has already said she won't do. So what would even be the reason behind her adding it to her WL and you posting it to her. It still costs her a credit to get it back and you have to deal with wrapping and mailing the book. 

Then what do you do if she RWP's you?, doesn't mark it received so you can get the credit?  Or doesn't accept the WL offer and someone else requests the book before you remove it from your shelf?

It's not worth the trouble.  I would toss it if it's not readable as it sounds like it's too messed up to donate and too expensive to mail as a freebie.

Date Posted: 11/7/2010 1:52 PM ET
Member Since: 6/30/2007
Posts: 2,484
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Okay, thanks all.  I'm just going to mark it resolved as I originally intended and keep the book.  It's not damaged to the point of disgusting or anything like that but it's not nice enough to set out either. Ultimately it's not worth the trouble and I am back at #1 on the WL anyway, so maybe another one will come my way soon and I can donate this one.