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I'm kinda new here and tried looking for this in the help section but couldn't find an answer. I thought perhaps someone here would know.
A request for a book came in to me. I promptly agreed to send out the book, printed out the label with postage ($2.65) from home, wrapped up the book and popped it in the mail box. A few weeks later I get a notice from the post office informing me that I have a package and could I please come pick it up because there's postage due. I go to the post office and it's the book I sent with a yellow notice on the front that said "Moved. Left no address. Unable to forward. Return to sender. Post due $2.65" I paid the ransom money to the post office to get my book back. As it turns out Media Mail is "one way" postage. No returning to sender for *free*!
So while I've received one credit for this book, I now have it back and have paid a total of $5.30 for it to take a vacation around the country. Heh. So I guess my question is there a way to recoup the loss or should I just repost the book on my shelf or what do you do in this situation? It also seems odd to me that she would request a book and then move? (or could she be an inactive member who had set up an automated request ages ago and moved in the meantime?) How can I avoid this kind of situation in the future? (No I have not contacted her - what would I say? "Give me $5.30 and I'll send it to you?" That would be, uh... awkward.
Thanks All!
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The same thing just happened to me! I wound up paying over $5 to get my book back. I think I had to pay 1st class for its return. I simply reposted the book I'd sent. I have no idea where the person is for mine. She had it sent to an address in one state but was in the middle of moving. It came back with a note that said-notify sender of new address with the new address on it but yet it was still returned to me. So I guess it's a one way trip and also doesn't include forwarding--although they had the new address. The funny thing? It went through the city where she now lives to get back to me. But I can't read the new address and the book went missing/lost over a month ago.
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Jenn-- The Help Center does say (under "A Book I Sent Was Returned To Me!"): "Please contact the requestor to let him/her know, and to confirm the proper address. If the book has already been declared lost in the mail at PBS, you should not re-send it unless the requestor confirms that she/he still wants it.
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