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Topic: Should I reword my requestor conditions?

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Subject: Should I reword my requestor conditions?
Date Posted: 12/21/2007 11:49 AM ET
Member Since: 12/3/2005
Posts: 3,318
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So, I thought that the wording of my conditions was pretty straight forward, but with 3 declines in 3 days, I'm beginning to wonder.

They are: 

If this request is for a Hardback book:  I prefer that the book include the dust jacket as these are for my home library.  Thanks!

The declines have been "sorry this is a paperback".  For a website catering to what I thought was a literate crowd, why is this happening.  Any suggestions/insights would be greatly appreciated.  Thanks for listening to my vent.

Date Posted: 12/21/2007 11:53 AM ET
Member Since: 7/24/2007
Posts: 65
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Are you wanting a hardback and applying for a paperback? I'm not sure why they're replying back with that. I get requests all the time saying hardbacks needs their dust jackets.

Date Posted: 12/21/2007 12:02 PM ET
Member Since: 4/2/2007
Posts: 5,496
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I had the exact same thing on my conditions and ended up taking the conditions off. It's not worth losing the paperbacks you're ordering. People just don't understand you still want the book if you are ordering a paperback.

Date Posted: 12/21/2007 12:07 PM ET
Member Since: 12/3/2005
Posts: 3,318
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Thanks Carol!  I placed the condition after waiting a year and a half for an LKH book only to have it arrive without the dust jacket, and I guess I'm picky because the DJs just look prettier on the shelf.  I've only got a few more that I'm looking for as keepers so I guess I'll just keep my fingers crossed and then delete the condition once those are received.  It is sad though to get that email about a WL book coming up only to have it declined due to poor reading comprehension.

Date Posted: 12/21/2007 12:07 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would add if this is a paperback then disregard dust jacket request.  I had that same condition come up and accepted it when it was a paperback I was sending.  It said clearly that it was a paperback so I assumed the requestor only met that condition when they were ordering hb. 

Date Posted: 12/21/2007 12:12 PM ET
Member Since: 4/10/2006
Posts: 249
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I had a similar problem....

I changed my wording and things have improved tremendously.

 

The 1st line in your conditions should say that you have NO CONDITIONS EXCEPT  for 1 thing.

If I ordered a paperback, then disregard this condition.

My request applies only when ordering a hard cover, but not when ordering a paperback.

That condition is: Please don't ship me a hardcover book without the jacket included.

Date Posted: 12/21/2007 2:10 PM ET
Member Since: 2/11/2007
Posts: 808
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Reesa's solution seems like a great one. Anyone who still declines with "my copy is a paperback" is likely someone you wouldn't want to have to deal with anyway!

Date Posted: 12/21/2007 2:23 PM ET
Member Since: 1/8/2007
Posts: 8,139
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I'd word it:

For paperbacks, I have no special conditions. Pease send the book!

For hardback books, please include the dustjacket.

Thank you for your consideration!

Date Posted: 12/26/2007 8:41 PM ET
Member Since: 7/8/2007
Posts: 1
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I've had a related problem.  After I received a book with the wrong ISBN I added 'ISBN must match'  to my 'no smoking environment' condition.  Then I added 'no writing or highlighting' because I was going to be requesting books I wanted to keep, not just read once.  A title on my WL was posted.  In response to my request the posting member declined and I got this message:

The member who this book was ordered from had this to say.... "They seem a little high maintenance, don't want them complaining if, God forbid, one of the pages is earmarked."

That's rude, right?  It's not enough to decline? The poster needs to judge me? 

BTW, I rewrote my conditions, taking out the ISBN, since that's a rule, and rephrasing the no writing condition as no writing or highlighting in the text. 

Date Posted: 12/26/2007 10:19 PM ET
Member Since: 10/29/2005
Posts: 7,466
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thats a great way to word it Jane!  I may change mine.

Date Posted: 12/26/2007 11:14 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I'm thinking about have a "no mysterious brown stains" condition. Sigh.