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Topic: Ripped open and wet :(

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samtaro avatar
Subject: Ripped open and wet :(
Date Posted: 12/17/2007 3:05 PM ET
Member Since: 9/23/2007
Posts: 119
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The situation got taken care of...thanks to everyone who replied



Last Edited on: 12/17/07 6:50 PM ET - Total times edited: 1
Generic Profile avatar
Member of the Month medalFriend of PBS-Silver medal
Date Posted: 12/17/2007 3:17 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Did you say that it was damaged by the USPS or by the sender. The sender used less than stellar packaging but the damage is the POs fault. If you said the PO was at fault then you did the right thing. It does suck to get a damaged package I once got a book that had been sitting in the bottom of a mail bag that was full of water.

Id send a note to the sender to let them know that their packaging wasnt very good and give them tips on how to package better. Like using brown grocery bags or heavy wrapping paper and using a layer of plastic.

surfgirl avatar
Friend of PBS-Silver medal
Date Posted: 12/17/2007 3:33 PM ET
Member Since: 1/11/2007
Posts: 1,534
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If the packaging got wet (not the sender's fault), that could have caused it to rip.  Even heavy bubble mailers will rip if they get really wet.  I would probably mark it "damaged by USPS."

samtaro avatar
Date Posted: 12/17/2007 4:01 PM ET
Member Since: 9/23/2007
Posts: 119
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I did mark as damaged by the post.  The sender got right back to me, so everything is taken care of.



Last Edited on: 12/17/07 6:51 PM ET - Total times edited: 1