2002 - Tl 9000 Release 30 a Guide to Measuring Excellence in Telecommunications (Hardcover) ISBN-13: 9780873895422 ISBN-10: 0873895428 Genres: Business & Money, Science & Math, Engineering & Transportation ? Using Iso 9000 to Improve Business Processes (Paperback) ISBN-13: 9780932764461 ISBN-10: 0932764460 Genre: Business & Money ? |