Satisfaction Guaranteed Author:Brian Lee [b]The top reasons why[/b] every CEO, Owner, Manager, Salesperson, Shareholder and Customer needs to buy this book - Create significant personal and professional job satisfaction every hour of the day - Enchance the bottom line by a minimum of 3.5% - Reduce operating and administrative costs - Decrease staff turnover - Increase em... more »ployee suggestions by 600% - Reduce advertising expenses - Increase average sales per person - Improve customer retention - Reduce complaints by 400% - Increase customer satisfaction« less