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Topic: Can you see the address of requestor if they cancel the request?

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Subject: Can you see the address of requestor if they cancel the request?
Date Posted: 3/23/2010 10:44 PM ET
Member Since: 12/18/2009
Posts: 13
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I ordered a book 10 days ago and then canceled a minute later... literally a minute if not less. It was the wrong edition and I wasn't paying attention. I just got a message from the owner saying they mailed the book. How did the owner see my address if I canceled the order? I have had people cancel orders for my books and when I pull them up in my transaction archive, I can't see their mailing address.


The book is still on her shelf. I emailed her. I'm hoping it was just a mistake and maybe she meant to email someone else about a different book.

So what I'm asking is if someone request a book and then cancels the order before you look at it, then you can't see their address, right?

Request Date: 3/13/2010 1:05 AM ET
Date Canceled: 3/13/2010 1:06 AM ET



Last Edited on: 3/23/10 10:58 PM ET - Total times edited: 1
Date Posted: 3/23/2010 11:06 PM ET
Member Since: 12/31/2009
Posts: 3,995
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She only could have gotten your address if she clicked the "print label" button. Once someone does that, you can't cancel as far as I know. Unless she clicked the button at the same exact time you cancelled, I'd bet she just sent you a PM that was meant for someone else.

Date Posted: 3/23/2010 11:20 PM ET
Member Since: 8/16/2007
Posts: 15,194
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She would not have even seen your request to print the label. There is a 1hr buyer's remorse period between the request being made and it being sent to the sender. She must have sent a book without marking it mailed or something and is trying to PM from her Transaction Archive (it will show up there even though you cancelled during the BR period). I'd PM her back and let her know she contacted the wrong person, that she couldn't have sent you the book and she should look for a later request in her TA or for an active request on her main page in either Books I've Mailed or Books To Be Mailed.



Last Edited on: 3/23/10 11:21 PM ET - Total times edited: 1
Date Posted: 3/23/2010 11:24 PM ET
Member Since: 12/18/2009
Posts: 13
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That's what I thought. Thanks so much!