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Topic: Sender Didn't Pay for Postage...

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Subject: Sender Didn't Pay for Postage...
Date Posted: 8/10/2010 5:44 PM ET
Member Since: 3/2/2009
Posts: 22
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Hi...I had a problem with a new sender a couple of weeks ago.  She send a book that she had canceled (she said by accident).  I had already recieved the book from a  from diffferent seller.  I told her I didn't want to book since I already had one.  Well, appreately she shipped the book anyway and I just recieved  a note from my mail person that I owe $2.77 for postage. Is their anyway we can make a complaint about another seller?  I've been with papaerbackswap for over a year and never have had a problem.


Date Posted: 8/10/2010 5:57 PM ET
Member Since: 8/10/2005
Posts: 4,601
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Are you sure it is that book from that person? I would not notify the powers that be unless you are positive. If you are, just click on the contact us at the bottom and describe the problem with the member's nickname--they will be able to view the PMs between you and can then either talk to the person or at least flag their account.

You can simply refuse the book if you don't want to pay the postage on it.


Date Posted: 8/10/2010 6:06 PM ET
Member Since: 7/31/2007
Posts: 2,695
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If I was sure that it was that book I would simply refuse delivery because I certainly wouldn't pay for the postage.

Date Posted: 8/10/2010 6:13 PM ET
Member Since: 3/2/2009
Posts: 22
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Yes I am sure its from her, and yes I do plan on not excpeted the book.  Is there a link that I can send her to inform her that its her responisablity to pay for shipping?  I remember reading that when I joined paperbackswap, but can't seem to find it.

I really  love this site and want to continue to enjoy it.  I sure would want anyone else to go through what I have with this seller.  Its been a ongoing problems for the last 2-3 wks.



Date Posted: 8/10/2010 6:14 PM ET
Member Since: 3/2/2009
Posts: 22
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Date Posted: 8/10/2010 6:23 PM ET
Member Since: 9/8/2009
Posts: 626
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I would just write "Return to sender" on the package, cross out my name and address with black magic marker (and the bar code thing) and drop it back into the mailbox with the postage due slip attached so the post office knows you're not going to pay the postage.

Date Posted: 8/10/2010 6:25 PM ET
Member Since: 8/16/2007
Posts: 15,213
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Terms of Use

  1. Club Basics

    By joining this Site, you become a member of a national club committed to sharing books (paperback, hardcover or audio). Each member lists books he or she is willing to send out upon request. After listing your first 10 books, you get two 'startup' Book Credits good toward the selection of any other club member's books (limit two startup Book Credits per household). For each book you send out that is received, you earn another Book Credit (two Book Credits for each audio book). With your Book Credits, you may order books from other members, who will ship them to you at their expense. Each bound (hardcover or paperback) book costs one Book Credit and each audio book costs two Book Credits.

    When other members order books from you, you ship the books at your expense (typically $2.38 in US Media Mail postage) and when the books are received, you earn one Book Credit for each bound (paperback or hardcover) book, and two Book Credits for each audio book.

    At present, Site membership is free, but we may institute a charge at some point in the future to defray the cost of providing this valuable service. If we do add any fees, you will be given plenty of notice and have the opportunity to accept or decline the charges.

    That is the service in a nutshell. There are no hidden gimmicks. We won't sell your name or e-mail address to spammers. You won't receive an avalanche of junk mail. We have nothing else to sell. The only emails we send out are ordering and shipping confirmations and an occasional e-mail newsletter detailing Site improvements or other service additions. The rest of this "Terms of Use" specifies our respective rights in further detail. Please read it. We hope you will join this exciting new venture that enables everyone to read more.

Last Edited on: 8/10/10 6:25 PM ET - Total times edited: 2
Date Posted: 8/10/2010 6:59 PM ET
Member Since: 4/7/2007
Posts: 663
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"I would just write "Return to sender" on the package, cross out my name and address with black magic marker (and the bar code thing) and drop it back into the mailbox with the postage due slip attached so the post office knows you're not going to pay the postage."

She may not have the book. I received a book postage due once - luckily it was only the difference between the rate for one pound and two pounds - but my mailman would not give me the book until I gave him the money. If I hadn't paid, he wouldn't have given it to me. If I hadn't been there to pay, he'd have left me a note and taken it back to the post office.

Last Edited on: 8/10/10 7:01 PM ET - Total times edited: 1
Date Posted: 8/10/2010 7:20 PM ET
Member Since: 7/7/2007
Posts: 4,815
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The Help Center document titled, "I received a book postage-due!" covers what to do.  You may also need to add information from the "I received 2 copies of the same book!" page as well, since it sounds as though that may have happened too.

Since, if you do not mark the canceled book received, there is no way to make a note about the postage due, you might want to drop a brief note to the PBS team so there will be a record of the details.  Normally we don't contact the PBS team regarding individual transactions, but since it sounds like a lot may have gone wrong here (canceled transaction, no postage, postage due, no communication from the sender), this might be an exception you'd want to notify them about.

Date Posted: 8/11/2010 1:26 AM ET
Member Since: 12/28/2006
Posts: 14,177
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If the book is traveling Media Mail and you refuse acceptance, it will be returned for the original postage to you AND the return postage.  IIRC Media Mail is only one way and does not include free return services like other postal rates.

Date Posted: 8/11/2010 3:35 AM ET
Member Since: 8/26/2006
Posts: 9,349
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There's also the possibility that a book you mailed was returned to you for some reason.  Media mail only covers a one-way trip, so it could come back to you postage-due.