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Topic: sending books with special request

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Subject: sending books with special request
Date Posted: 9/17/2012 8:42 PM ET
Member Since: 11/25/2009
Posts: 86
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i had posted a kids book, and a person requested the book. the requirements were not from a smoking house...i get that. the other was no yellow pages, and no worn areas. they said if the book is yellow or worn, to PM them and they will decide if they want it. i cant figure out how to PM them from this point.  so i declined to send the book. i figured since it is a childs book and 21 years old, it is worn. my 3 kids have read this book a thousand times and it was used when the got it. i dont think the book is badly worn. the pages arent ripped and the cover is totally intact. however, when i read the print at the bottom of the requirements sections, it said the receiver could reject giving me a credit if it didnt meet their requirements...did i do the right thing?

Date Posted: 9/17/2012 9:26 PM ET
Member Since: 12/31/2009
Posts: 3,995
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Yep. You can turn down an RC for any reason, or none. If it makes you uncomfortable to accept it, then don't.

Also, asking people to PM them in an RC is a no-no. First, unless they include their information in the RC, there is no way for you to contact them. Second, by having you contact them, they are basically holding the transaction hostage while you are waiting for them to respond, ask you a bunch of questions, decide if they want it or not, yadayada. I don't know about you, but I have other fish to fry.

Here's what the ever-helpful help docs say about it:

 

 

  • Your Requestor Conditions should NOT ask the sender to "PM me if you are unsure"  or "contact me to discuss".
    • There is no mechanism for the sender to PM the requestor from a request without accepting it
  • If you want the sender to communicate with you about the book, you should phrase this "If you are unsure whether or not your book meets these conditions, please ACCEPT this request and then send me a Personal Message about the book." The sender is not obligated to do this.
    • If the sender does this, though, YOU will need to cancel the request if you decide that the book does not meet your conditions.
      • The sender would have to repost the book after cancelling it, so if YOU ask the sender to contact you to discuss the book, YOU must be the one to cancel the request if the sender contacts you and you don't want the book.
      • The exceptions to the above are:
    1. a sender who accepts and then sends a message about an unpostable book
    2. a sender who accepts and sends a message about a book that clearly does not meet your Requestor Conditions (no further communication or clarification was needed)
    3. A sender who accepts and sends a message when your Conditions did not ask to be contacted to discuss your Conditions
  • To make this feature work properly, your Requestor Conditions should be
    • clear enough not to require any communication for clarification
    • applied ONLY to requests for books for which you have those conditions

 

I'd just cancel and send the book to someone else. Less hassle.

Date Posted: 9/17/2012 11:32 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Not only is it discouraged to request pm's for postable books, but there is no way for the sender to do so before you accept the request.  If the requester has a legitimate reason for asking to be contacted, they MUST include contact information in the RC itself. 

Date Posted: 9/18/2012 12:36 AM ET
Member Since: 7/19/2008
Posts: 15,476
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I automatically turn down any RC asking me to contact them about the book being okay. Especially without any contact info. I'm sorry. I have a RC and try to accept them. But that one always is a pain. What if they do not get back to you? Do you cancel? Do you lose your place in the FIFO line? Do you sent it and risk the credit? It is just not worth it.

And I feel it is rude. Give me a polite clear cut RC. A badly worded RC is so discouraging.

Date Posted: 9/18/2012 6:20 AM ET
Member Since: 11/25/2009
Posts: 86
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thank you to everyone who answered my question. i think i just needed a pep talk. i was feeling bad about rejecting one. I am glad that we are able to reject the offer and not lose out place in line.