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Service Management
Service Management
Author:
Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject... more »
Author:
Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject... more »
ISBN-13: 9780071289276
ISBN-10: 0071289275
Publication Date: 7/1/2010
Pages: 608
Edition: 7th Revised edition
Rating: ?
ISBN-10: 0071289275
Publication Date: 7/1/2010
Pages: 608
Edition: 7th Revised edition
Rating: ?
0 stars, based on 0 rating
Publisher: McGraw Hill Higher Education
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
Reviews: Amazon | Write a Review
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
Reviews: Amazon | Write a Review
Genres:
