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Search - Service Pro: Service Leadership Workbook: Packet of 5

Service Pro: Service Leadership Workbook: Packet of 5
Service Pro Service Leadership Workbook Packet of 5
Author: Rick Tate
Overview: A comprehensive program targeting customer service IN’s and OUT’s, ideal for today’s competitive market. Program includes videos, stories, exercises, overheads, role-plays, and more for both managers and service personnel. Key Benefits: • Build a sustainable, competitive advantage in your organization. • Teach your employees how to...  more »
ISBN-13: 9780874257342
ISBN-10: 0874257344
Publication Date: 1/1/2003
Pages: 35
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Publisher: HRD Press, Inc.
Book Type: Ring-bound
Members Wishing: 0
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