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Topic: Settings

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Subject: Settings
Date Posted: 12/17/2007 10:06 PM ET
Member Since: 7/25/2005
Posts: 26,442
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What do I need to mark so I get notification that a book I've ordered has been cancelled?

I took advantage of an offer in the Book Bazaar (4 for 1) and she had to cancel it.  I only caught it because I noticed that the date I'd requested the book had changed.  I checked my transactions and, sure enough, the original order was cancelled.

I would have been upset if I'd only received 1 book instead of 4 but, of course, the new member isn't offering the same deal.

But I never get notified that my transactions have been cancelled or why. 



Date Posted: 12/17/2007 10:22 PM ET
Member Since: 1/9/2006
Posts: 3,846
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Ani, I just checked the settings and couldn't find anything regarding this. I thought an email from the site was the norm (unless it times out & goes into FIFO mode).

I just read a post concerning a bazaar offer that was cancelled because the gal's mom tripped and spilled a can of soda on a box of books this gal had offered up in the book bazaar in a 4-1 trade. She said she send a PM to everyone involved. Maybe that's what happened to yours. I wouldn't have a problem sending a PM (friendly) to check out what had happened.

I have learned to watch any bazaar offers I accept rather closely, having had them time out, go into FIFO and I wonder why I received only 1 book when it was supposed to have been 2 or 3. A total bummer, but it happens.



Date Posted: 12/18/2007 1:00 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I've learned the deal offer lesson too: fortunately I cought it before the 2nd person accepted the offer.  I had ordered a 3 for 1 deal from someone who forgot to mark it mailed.  It had gotten passed on to the 1st person in the FIFO line but I happened to check on it and catch it before it was accepted.  Or I would have ended up with 2 of the books and no deal on the 2nd. 

Date Posted: 12/18/2007 1:25 AM ET
Member Since: 2/5/2007
Posts: 30,805
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When you order a book and the person cancelled, your order rolls over to the next person offering it.   It is just assumed that you want that book - it doesn't take into account that you may care WHO you get the book from.

Date Posted: 12/18/2007 7:41 AM ET
Member Since: 11/14/2005
Posts: 6,421
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There is no place to mark this, you never get a notice that the sender has changed, it's just an automatic thing. I hope you made sure the sender was aware that this could have caused a great problem for you. Those offering deals like that should be reminded that when they cancel the order it automatically gets forwarded NOT cancelled on the requestor's end!

Date Posted: 12/18/2007 12:16 PM ET
Member Since: 7/25/2005
Posts: 26,442
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I was one of those where the swapper's mom had spilt the soda into the box of books waiting to be mailed.  I think she forgot to PM me (which is fine).  But I know if I have to cancel an order for any reason (usually because it doesn't match the requestor's conditions) I have to write down why I'm cancelling.  I thought those messages got forwarded.  Some people say they see them but I never have.


Date Posted: 12/18/2007 3:39 PM ET
Member Since: 1/11/2006
Posts: 7,581
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Ani - the order just moves on to the next person if there are other copies available in the system

Date Posted: 12/18/2007 5:24 PM ET
Member Since: 4/27/2007
Posts: 3,596
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This is one of the things I wish would change in the PBS system.  I wish an email notification would be sent out, as I have had this happen to me several times.  At the very least, I wish the system would require a PM from the sender when they cancel.