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Topic: Several problems with cover images and approvals have been fixed

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Subject: Several problems with cover images and approvals have been fixed
Date Posted: 1/7/2016 3:00 AM ET
Member Since: 8/20/2007
Posts: 1,020
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Following the server problems at the end of November, many cover images disappeared from members' bookshelves, lists, and searches. These have largely been restored and should be back to normal. If you still experience issues with missing images, send feedback via Contact Us.

More recently, and independently from the above problem, the image approval queue also had a problem that resulted in some images not uploading correctly and were therefore not able to be approved. As a consequence most image approvals have been on hold for the past week or so until the problem was able to be identified and fixed. The programmers now believe that image approvals should be working correctly again.

Unfortunately, several dozen images that were uploaded in the past two weeks were lost and will need to be resubmitted. Members who submitted images that are known to have been lost will be contacted and asked to resubmit them. This should only affect a small number of images uploaded by a handful of members.

The good news is that cover images on our bookshelves should also have been restored and displaying correctly, and that the image uploads and approvals should now be functioning properly again.


Date Posted: 1/7/2016 7:09 PM ET
Member Since: 4/28/2009
Posts: 10,295
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Chris, thanks for all you and the other PBS volunteers do to keep the site running smoothly!