Skip to main content
PBS logo
 
 

Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Shipped a book - member no longer active

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Generic Profile avatar
Subject: Shipped a book - member no longer active
Date Posted: 1/16/2008 10:25 PM ET
Member Since: 4/10/2006
Posts: 882
Back To Top


Last Edited on: 2/3/15 11:39 AM ET - Total times edited: 1
ducky28 avatar
Date Posted: 1/16/2008 10:38 PM ET
Member Since: 10/29/2005
Posts: 7,466
Back To Top

Contact R&R.  They can fix it in the system for you.

Generic Profile avatar
Date Posted: 1/16/2008 10:44 PM ET
Member Since: 4/10/2006
Posts: 882
Back To Top


Last Edited on: 2/3/15 11:39 AM ET - Total times edited: 1
Cathy avatar
Cathy A. (Cathy) - ,
Date Posted: 1/16/2008 11:13 PM ET
Member Since: 12/27/2005
Posts: 4,240
Back To Top

You can just wait. If you send to an inactive member, then your book will automatically be marked received on the system action date on your screen.

melanied avatar
Standard Member medalMember of the Month medalBook Cover Image Group medalBook Data Correction Group medalTour Guide Leader medalBook Bazaar Coordinator medal
Date Posted: 1/16/2008 11:27 PM ET
Member Since: 8/16/2007
Posts: 15,234
Back To Top

It won't go lost in the system if the account is no longer active, it will automatically be marked as received. In the books you mailed tab, there is a date followed by "do not contact us before this date", try to honor that if at all possible. They do not have to time to get involved in every transaction and would like us to wait to see if the transaction will be completed without interference. A book shipped on the 10th could easily get marked as received yet. If you cannot wait for the credit, its possible they can clear the transaction sooner, if you can wait, try to let the system do its thing.

Generic Profile avatar
Member of the Month medalFriend of PBS-Silver medal
Date Posted: 1/17/2008 12:41 AM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

It's not a mark against you if their account is no longer active. And really it's only a mark against you w/active accounts if it happens quite a bit. 

hugbandit7 avatar
Book Cover Image Group medalBook Data Correction Group medal
Date Posted: 1/17/2008 9:15 AM ET
Member Since: 5/10/2007
Posts: 5,526
Back To Top

ditto to wait until day 26 because you WILL receive your credit automatically.  This happened to me last year and while I don't always have a lot of patience I wanted for the system to do its thing.

most likely if you contact R&R they will not do anything because the system is set up to give you your credit automatically on day 26 since the member is no longer active

Generic Profile avatar
Date Posted: 1/17/2008 1:15 PM ET
Member Since: 4/10/2006
Posts: 882
Back To Top


Last Edited on: 2/3/15 11:59 AM ET - Total times edited: 1