Book Reviews of Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results

Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results
Shocked Appalled and Dismayed How to Write Letters of Complaint That Get Results
Author: Ellen Phillips
ISBN-13: 9780375701207
ISBN-10: 0375701206
Publication Date: 12/22/1998
Pages: 352
Rating:
  • Currently 3.2/5 Stars.
 5

3.2 stars, based on 5 ratings
Publisher: Vintage
Book Type: Paperback
Reviews: Amazon | Write a Review

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reviewed Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results on + 54 more book reviews
Helpful Score: 1
This book is about writing complaint letters, and it has some useful advice, but, on the whole, it's mostly common sense. Some of the pseudonyms are pretty funny, though.