Six Sigma for Business Excellence Author:Penelope Przekop The Six Sigma process excellence program, based on Johnson & Johnson's unique approachSix Sigma for Business Excellence shows managers at all levels of Six Sigma proficiency how to create a process excellence program that addresses both company goals and day-to-day operations. Using Johnson & Johnson's Process Excellence Program ... more »as a model, Johnson & Johnson's director of quality, Penelope Przekop, walks readers through the real world of implementing a Six Sigma program. Examples and insights from Johnson & Johnson as well as other Six Sigma companies detail:
How to apply Six Sigma principles and techniques immediately with little supervision from senior managers or black belts
How to resolve communication issues between management and the Six Sigma team
Ways to become a Six Sigma champion without assistance from senior management or black belts
Methods and tools that managers at all levels can incorporate into their departments, improving quality and performance from the inside out