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Topic: Should I do something?

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Subject: Should I do something?
Date Posted: 7/7/2009 11:05 PM ET
Member Since: 4/27/2009
Posts: 401
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I requested a book which was accepted. I received a PM from the sender stating that there was writing/underlining in the book and asked if I would still like it. I replied saying 'thanks for letting me know, and no, I would not like the book." I then checked books mailed and that book listed as mailed 2 hours before the sender sent me the PM, and she used PBS postage. I haven't heard anything from the sender and it's still sitting in books mailed.

So, after the timeframe for the book to be marked as "lost" I will receive my credit back and she will get another credit for using PBS postage, correct? She will get a credit for a book that was unpostable (? - its not a textbook/school book) and another credit for the book being marked as "lost", right? (Whether the book is mailed or not.)

Should I just let this go or should I PM her again about the transaction? I have saved the PM's.

Thanks:) - Leslie

 

Date Posted: 7/7/2009 11:26 PM ET
Member Since: 8/16/2007
Posts: 15,186
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You responded to her PM correctly. If you receive the book you can mark it as RWP and put in there that the book should not have been sent because you PMed her that you did not want the book and per the textbook rules, a book with writing cannot be sent without prior approval of the condition. Ask for your credit back at that time so that you may reorder a clean copy of the book. I'd also note in the information for PBS that she sent the book before asking and you told her no you did not want the book. They may look to recoup the credit if she didn't follow the rules.

She will not receive two credits for the book. If she did not mail the book and it goes lost in the system, you get a credit at that time she doesn't, normally the sender would lose the credit at that point, but since she used PBS postage, the site will need to cover your credit.

Date Posted: 7/7/2009 11:29 PM ET
Member Since: 8/10/2005
Posts: 4,599
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It's possible that although she marked it mailed, she hadn't really. But since she used PBS postage, she has no incentive to ask that the transaction be cancelled by the PBS team, since she already paid for postage and got her credit.

You will get your credit back if it goes lost. She is not out the credit because she used PBS postage so she got a credit when mailed, but she does not get an "extra" credit for the book being lost--YOU are the one who gets that credit..

You will have to decide for yourself how to proceed and how snarky you want to be. I would wait a couple of days and then re-PM, being polite..."I notice the book you PM'd me about with the writing was already marked mailed before you even asked me about it. Since I said I did not want it, and it will not be postable, I will be marking it RWAP (received with a problem) when I get it. If you haven't actually sent it, please contact the PBS team to get the order cancelled." She'll be peeved, probably, at you asking her to cancel a transaction that she'd already paid postage for, but hey--if she marked it mailed BEFORE even asking you about the writing, that is HER problem, IMO. I would leave it there until either 1) you do get the book, or 2) the book goes lost.

Date Posted: 7/8/2009 12:53 AM ET
Member Since: 4/27/2009
Posts: 401
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Yeah, I'll wait some... I hate it when someone gets angry (hides in shell...), but I did PM her back. Probably just an honest mistake though.

Thanks for the replies:)