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The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance
The Southwest Airlines Way Using the Power of Relationships to Achieve High Performance
Author: Jody Hoffer Gittell
Management lessons from the world's most profitable airline "If you want to understand how one organization can change the competitive rules of the game for an entire industry, read this book."--James L. Heskett, Baker Foundation Professor, Harvard Business School and Coauthor of The Value-Profit Chain Fortune magazine cal...  more »
ISBN-13: 9780071396837
ISBN-10: 0071396837
Publication Date: 12/19/2002
Pages: 320
Rating:
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Publisher: McGraw-Hill
Book Type: Hardcover
Other Versions: Audio Cassette, Audio CD
Members Wishing: 0
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