Search - List of Books by Stanley A Brown

Total Books: 6
Performance-Driven CRM How to Make Your Customer Relationship Management Vision a Reality
Strategic Customer Care  An Evolutionary Approach to Increasing Customer Value and Profitability
Total quality service How organizations use it to create a competitive advantage
Creating the service culture Strategies for Canadian business
Creating the Service Culture Strategies for Canadian Business (Hardcover)
ISBN-13: 9780138521387
ISBN-10: 0138521387