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Topic: Stopped Getting Emails When Wishlist Books or Requests Come Up?

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Subject: Stopped Getting Emails When Wishlist Books or Requests Come Up?
Date Posted: 2/1/2009 9:12 AM ET
Member Since: 10/27/2007
Posts: 9
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Has anyone else stopped getting emails when they get a request for a book or when a wishlist book comes up that's not auto-request?  I had this happen over the last 4-5 days.  I just happened to log in and see I had a book request PLUS a wishlist book I needed to accept.  Both had been sitting waiting for me for over a day.  I've since gotten another book request with no email and I posted three books, all of which were wishlist holds.  The wishlist holds typically get grabbed up pretty quick, but the first took a day to accept and neither of the other two have accepted yet.  It makes me wonder if other people stopped getting emails too...  Has anyone else noticed this happeneing or is it just me?  I am still getting my daily emails from PBS, so not everything has stopped, just the time-sensitive ones!!

Thanks,

Cindy

Cathy A. (Cathy) - ,
Date Posted: 2/1/2009 11:08 AM ET
Member Since: 12/27/2005
Posts: 4,135
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Go to your My Account page and click on Club Communications. If you see the emails there, then PBS is sending them but your ISP is not putting them in your inbox. They might be in your junk or spam folder, or your ISP might have started blocking them. A while ago Roadrunner started this filtering thing where they were blocking emails at the server. I happened to login to their webmail program about six months later and found about 100 emails, some of which I would have wanted!

Oh, and if you don't see the emails listed on your Club Communications page at all, then use the Contact Us link at the bottom of the page to notify the site admins.



Last Edited on: 2/1/09 11:09 AM ET - Total times edited: 1
Date Posted: 2/1/2009 11:08 AM ET
Member Since: 5/10/2005
Posts: 2,357
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I started getting "Book has been mailed" mails for books I requested a few days ago.  I dont want them!   I checked my settings and don't see a way to turn that off.

I guess they are mucking with the mailing?

Date Posted: 2/1/2009 11:45 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I still get them.  The last time I updated Windows I had a bunch of problems with emails and websites. Same when I switched to Firefox.  Did you do anything like that recently?

Date Posted: 2/2/2009 4:16 PM ET
Member Since: 5/16/2008
Posts: 2,167
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There is a thread about the new "Book has been mailed" emails in this section somewhere. I don't want them either. Some people say they've been getting them all along, others of us have just had it happen within the past week. No one can see a way to turn them off.