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Search - Success at the Enquiry Desk: Successful Enquiry Answering Every Time (Successful LIS Professional)

Success at the Enquiry Desk: Successful Enquiry Answering Every Time (Successful LIS Professional)
Success at the Enquiry Desk Successful Enquiry Answering Every Time - Successful LIS Professional
Author: Tim Owen
This guide aims to help professionals become self-sufficient in answering enquiries. It takes them step-by-step through all the stages, from finding out what the enquirer really wants, through deciding what sources to use and how much information to select, to providing an answer. It offers practical advice on how to make the best use of limited...  more »
ISBN-13: 9781856041812
ISBN-10: 1856041816
Publication Date: 5/21/1996
Pages: 96
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Publisher: Library Association Publishing
Book Type: Paperback
Members Wishing: 0
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