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Topic: Suddenly I can't use delivery confirmation

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Subject: Suddenly I can't use delivery confirmation
Date Posted: 7/19/2007 11:14 PM ET
Member Since: 8/23/2006
Posts: 4
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Hi

I want to mail some books people requested today, but I am having a lot of trouble. I always use delivery confirmation through PBS, and the wrapper is supposed to  print the delivery confirmation number. Today I tried to print out 2 of the wrappers and both came back saying "delivery confirmation is not available to this address.) This is to two different US cites, Stanfordville, NY and Conroe, Texas. I just can't believe both those places have not delivery confirmation; I do business online and have mailed hundreds and hundreds of items with delivery confirmation and every time have been able to get it.

Is there something wrong with the system today? Or could it be something else? Any help greatly appreciated.

Best,
Rebecca

Date Posted: 7/19/2007 11:22 PM ET
Member Since: 6/25/2006
Posts: 382
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I'm betting the address dont exactly match the USPS address system standards

did you try to go o the USPS (use the same one for checking for zip codes it will standardized (gee is that a word?)

the address and then try to use that address

 

Date Posted: 7/19/2007 11:44 PM ET
Member Since: 8/23/2006
Posts: 4
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Yes, I will check, and would have before, but it seemed unlikely that two addresses in a row

won't print delivery confirmatio. Will let you know.

 

best,

Rebecca

Date Posted: 7/19/2007 11:45 PM ET
Member Since: 8/23/2006
Posts: 4
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Will PBS let us correct addresses on their wrappers?

Date Posted: 7/20/2007 5:57 AM ET
Member Since: 2/6/2006
Posts: 1,186
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Rebecca, sometimes the problem is with the USPS website not communicating with PBS and the message about the addresses is not true. If you just wait a bit and try again, it will correct itself.

Date Posted: 7/20/2007 9:04 AM ET
Member Since: 7/13/2007
Posts: 284
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Ditto problem for me, and I'm mailing my first book without confirmation.  Exotic Minnesota?  Wish I could put confirmation on it . . .

Date Posted: 7/20/2007 9:07 AM ET
Member Since: 7/13/2007
Posts: 284
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Ah ha!  I did reprint, and I could add the confirmation.  BTW, I love MN, I just could not figure out why an address there could not be eligible for confirmation.  Whew!

Date Posted: 7/20/2007 4:08 PM ET
Member Since: 7/13/2007
Posts: 284
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Uh oh.  Once again, I cannot print as I cannot add confirmation.  WHY does this come and go so often, I wonder . . .

Date Posted: 7/20/2007 5:41 PM ET
Member Since: 4/23/2007
Posts: 10
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I got an email from R&R a little while back because the ampersand in my address was stopping DCs from going through.  Apparently the USPS DC system is picky about certain characters.  Might be something like that in this case.

Date Posted: 8/6/2007 4:20 PM ET
Member Since: 7/13/2007
Posts: 284
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I have just started sending them without confirmation.  I try, and when it does not work twice, I print the wrapper without.  Oh, well.

 

Paula