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Superior Customer Service: Text-Workbook
Superior Customer Service TextWorkbook
Author: Bill Stull, Donna Crow
Today's customer service encompasses much more than just point-of-sale activities. This book introduces readers to the new concept of total customer service, applying it to all business areas from customer interactions and relationships to the actual sales process.
ISBN-13: 9780538628686
ISBN-10: 0538628685
Publication Date: 2/17/1995
Pages: 144
Edition: 1
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Publisher: South-Western Educational Pub
Book Type: Paperback
Members Wishing: 0
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